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Full Compass
Full Compass Elite Status
Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
4.95 / 5 (132 reviews) average score over the past
5
97.0 %
4
1.5 %
3
1.5 %
2
0.0 %
1
0.0 %
Positive: 130
Neutral: 2
Negative: 0
This merchant had 98.48% positive reviews over the last Six Months
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5/5
2024-04-10
RTM SM 911 Audio Recording Tape
"Sales Reps Mike and Mark were very helpful. The Tapes package arrived on schedule. The Tapes are expensive nowadays but, they are of very high audio quality. Thank you Full Compass."
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3/5
2024-04-09
Improved contact limited.
"I’ve yet to receive any response on an order I placed and paid for on 4/1. And on another placed 5 days later!! Your shipping process is not up to par compared to other sites I’ve used in the past."
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FullCompassAB from Full Compass has responded
Posted Apr-12-2024

We apologize for the delay in responding to your order inquiries and the inconvenience this has caused. Ensuring prompt and effective communication is a top priority for us, and we regret falling short of your expectations. Your feedback is valuable, and we're actively working to improve our contact process to provide a better customer experience. Rest assured, we're addressing your orders promptly and will ensure they are processed and shipped as soon as possible. Thank you for your patience and understanding.


5/5
2024-04-09
Great service
"Great thank you very much"
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Verified

5/5
2024-04-09
Great support
"Will do business with again."
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5/5
2024-04-09
Fast shipping
"Loved how quick they got my stuff to me. No BS"
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3/5
2024-04-07
Product not available
"The web site referred to your stock as shipping in 6-8 days then I was contacted that the product was out of stock at the supplier and to expect 3-4 weeks as a possible ship date"
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FullCompassAB from Full Compass has responded
Posted Apr-12-2024

We apologize for the inconvenience caused by the discrepancy in our stock availability information. Your experience falls short of the standard of service we aim to provide. We understand the frustration of delayed shipment notifications and are working diligently to rectify the situation with our supplier. Your patience is appreciated, and we assure you that we're doing our utmost to expedite your order. Thank you for bringing this to our attention.


5/5
2024-04-07
Easy ordering for hard to find items.
"Full Compass has a great selection of Line 6 products that can't be found anywhere else."
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4/5
2024-04-07
I found what I.wanted and ordered it
"I won’t know how well it all works out until I receive it, But so far so good."
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Verified

5/5
2024-04-07
Impressive
"Great communication shipped quickly no issues. Item as described priced well too I'll be buying again for sure"
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Verified

5/5
2024-04-06
As Always
"Fast, good price, great service"
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5/5
2024-04-06
Awesome support!
"Great experiance and awesome support from Brian!"
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5/5
2024-04-06
Prompt
"Rep. Martin Vire very responsive to request/order."
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Verified

3/5
2024-04-06
Different than picture
"Ordered a new “Knurled Nut Tool” to replace one that I purchased from you a couple years ago because the tips of the driver are breaking off. The website pic is a different, better design. I ordered the new design pictured and it arrived as the same old design that I currently have. Disappointed."
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Verified

5/5
2024-04-05
Super easy and completely professional
"I called to make an order for the first time with Full Compass. They were very easy to work with and made it very easy to get what I was seeking. They confirmed everything prior to concluding the call and told me what to expect. I received my order soon after and will definitely look to them again for future equipment."
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FullCompassMT from Full Compass has responded
Posted Apr-12-2024

Thank you for your wonderful feedback! We're thrilled to hear that your first experience with us was super easy and completely professional. Providing seamless service and ensuring customer satisfaction are our top priorities. We're delighted that you received your order promptly and that we could meet your needs. We look forward to assisting you with any future equipment needs you may have. Don't hesitate to reach out – we're here to help!


1/5
2024-04-05
I will not do business with company and neither should you
"Advertising stuff they don’t have and don’t bother to tell you. Hold your money without even contacting about the sale."
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331 - 345 of 2722 reviews
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Retailer Information

Contact:
Weekdays 9:00 AM to 5:30 PM CT
608-831-7330
800-356-5844
customerservice@fullcompass.com

Full Compass

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Category Rank

Full Compass is ranked #51 in computers & electronics

Full Compass is ranked #15 in consumer electronics