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4.94 / 5 (126 reviews) average score over the past This merchant had 98.41% positive reviews over the last Six Months
Six Months
Positive: 124
Neutral: 2
Negative: 0
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- Website Experience
4/5
2024-04-07
I found what I.wanted and ordered it
"I won’t know how well it all works out until I receive it, But so far so good."
5/5
2024-04-07
Impressive
"Great communication shipped quickly no issues. Item as described priced well too I'll be buying again for sure"
5/5
2024-04-06
Awesome support!
"Great experiance and awesome support from Brian!"
3/5
2024-04-06
Different than picture
"Ordered a new “Knurled Nut Tool” to replace one that I purchased from you a couple years ago because the tips of the driver are breaking off. The website pic is a different, better design. I ordered the new design pictured and it arrived as the same old design that I currently have. Disappointed."
5/5
2024-04-05
Super easy and completely professional
"I called to make an order for the first time with Full Compass. They were very easy to work with and made it very easy to get what I was seeking. They confirmed everything prior to concluding the call and told me what to expect. I received my order soon after and will definitely look to them again for future equipment."
1/5
2024-04-05
I will not do business with company and neither should you
"Advertising stuff they don’t have and don’t bother to tell you. Hold your money without even contacting about the sale."
5/5
2024-04-05
Fast responses, fast delivery, outstanding Sales Rep
"Our church appreciates the many years of continuous support from Sales Representative, Brian Bookstaff. He's always extremely responsive in quoting and quickly processing our orders, providing subject matter expertise from Full Compass and its suppliers, and we are appreciative of having the same point of contact for well over a decade, now."
FullCompassMT from Full Compass has responded
Posted Apr-12-2024Thank you for your review! We're delighted to hear that Brian has provided you with outstanding support and service for so many years. At Full Compass, we strive to build long-lasting relationships with our customers, and we're thrilled that Brian has been such a valuable asset to your church. We appreciate your continued trust and loyalty, and we look forward to serving you for many more years to come!
5/5
2024-04-05
Excellent service, competitive pricing!
"I purchased a QSC KS 118 subwoofer. Griffin in customer service was easy to work with and gave me a very competitive price. Picked up the subwoofer next day!"
FullCompassMT from Full Compass has responded
Posted Apr-12-2024Thank you for your fantastic feedback! We're thrilled to hear that Griffin provided you with excellent service and competitive pricing for your QSC KS 118 subwoofer. At Full Compass, we aim to make purchasing easy and efficient for our customers. We appreciate your business and hope you enjoy your new subwoofer. If you ever need anything else, don't hesitate to reach out.
1/5
2024-04-04
Still waiting
"I have make two orders and have not received either one how can I rate my experience"
FullCompassAB from Full Compass has responded
Posted Apr-12-2024Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your recent experience, and we understand your frustration. At Full Compass, we strive to provide exceptional service to all our customers, and it's disheartening to learn that we fell short of your expectations.
Your satisfaction is our top priority, and we're here to help address any concerns you may have. Please don't hesitate to reach out to our dedicated customer service team at 800-356-5844 or via email at customerservice@fullcompass.com. We're committed to resolving any issues and ensuring that you have a positive experience with us.
Your satisfaction is our top priority, and we're here to help address any concerns you may have. Please don't hesitate to reach out to our dedicated customer service team at 800-356-5844 or via email at customerservice@fullcompass.com. We're committed to resolving any issues and ensuring that you have a positive experience with us.
5/5
2024-04-03
They sell quality products
"They had the name brand item I wanted.
And it was easy to use there site."
5/5
2024-04-03
Good
"It has been always a good experience to shop here. There deliver on time."
346 - 360 of 2730 reviews
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Retailer Information
Contact:
Weekdays 9:00 AM to 5:30 PM CT
608-831-7330
800-356-5844
customerservice@fullcompass.com
Full Compass
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Category Rank
Full Compass is ranked #50 in computers & electronics
Full Compass is ranked #15 in consumer electronics
FullCompassMT from Full Compass has responded
Posted Apr-12-2024