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2/5
2017-10-20
Still waiting for a delivery
"The process of ordering was easy but the delivery is a different matter - I was told to call to arrange a white glove delivery, I explained that the pieces I ordered were all small and I didn't need any white glove delivery so it was suggested that the items be dispatched by Fedex. It is over a week alter and I am still waiting to hear if the items have been shipped or not!"
5/5
2017-10-20
Patient/Professional
"Excellent! Our sales person Nick was so patient, informative & went above & beyond to help us make good decisions, very proffessional. Your store is beautiful!!"
5/5
2017-10-20
Very pleased
"Great experience from shopping day to delivery! Fantastic selection and affordable prices."
5/5
2017-10-20
First time customer
"checked on product we wanted, was contacted very fast
we made order for product
Thank you:
TomR"
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5/5
2017-10-20
Just right
"We found a great table for our home. Our sales person was knowledgeable and helpful."
1/5
2017-10-20
Sara Ferree Hung Up on customer
"Our experience with Henry Lum Varela has been exemplary. We followed the instructions for 50% down payment on our order which covered the total purchase price of the chairs that were in stock. When I was called to arrange delivery they wanted the remaining balance on the full order. This did not make sense to us because we were in the process of selecting the fabrics. I counted the finance person Sara Ferree to understand why more money was needed since the down payment covered the cost of the chairs. She was rude and disrespectful in her tone and response to my questions. She then hung up on me after I asked to speak to her supervisor. After our time with Henry and other staff at Furnitureland I was quite shocked that this was the behavior shown by another employee.
My husband and I work hard to be able to afford to buy furniture and we would like the appreciation of our business to be reflected from all employees. If it weren't for customers there would not be a Furnitureland."
5/5
2017-10-20
Excellent service
"Love working with Todd Needles at furniture land south!! . He is always helping us with all our needs and gets us the best prices!!! We Keep going back to him over and over for all our furniture and mattress needs!!!"
5/5
2017-10-19
This is THE place
"If you need/want new furniture look no further. This place has it all—styles, quality, prices, customer service, selection... There’s no place else quite like it. Go here first and save yourself time."
5/5
2017-10-19
Christi Hill
"Christi Hill is the best design consultant we have ever had the pleasure of working with! SHE LISTENS to her customer and makes our experience wonderful!"
5/5
2017-10-19
Loved every minute of it
"We set up an appointment ahead of time with a designer Kathy Field. We sent her a lot of information about our style and layout. She was ready for us. We didn’t waste time looking at manufacturers that we wouldn’t be interested in. The time flew by. We were furnishing a kitchen, dining room, front hall and living room - all open concept. It took the better part of a day and a half but we couldn’t be more pleased with our choices and we honestly couldn’t have done it without Kathy. Some of our selections are available off the floor but the majority are special order. My biggest concern before we arrived was not being able to find furniture we liked. We could have furnished 10 or more houses. It really is worth the trip"
5/5
2017-10-19
Gerald was awesome!
"We were met by Gerald at the front door. He was on his way to do something and turned back around to show us around. He stayed with us for three hours- walking us through the various floors, showing us exactly what we were looking for and answered our questions without hesitation. Once we placed out ordered, his customer service didn't stop there. He kept me informed of my order's status via email and text. He's great. Great experience. I will be returning!"
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1/5
2017-10-19
Waiting 16 weeks for delivery
"Ordered a dining set, was told it would ship in 6 weeks. Now it’s been 16 weeks and their delivery department keeps promising to deliver one week then bumps out the date."
5/5
2017-10-19
Great experience
"My salesperson was attentive and he found me good options."
1/5
2017-10-19
No follow up, lack of communication
"Its been over two weeks. No delivery yet. No communication on ETA, called salesman, no call back. We should not have to keep calling to get status, someone with the info on our purchase should be periodically follow up with us!"
5/5
2017-10-19
Great find!!
"From beginning to end! It was a great experience! And the price was amazing!"
61 - 75 of 1076 reviews
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About Furnitureland South
With over 1.3 million square feet and 1,000 reputable brands, furnitureland south is your destination for quality home furnishings. shop online or in our north carolina showroom
Retailer Information
Address:
5635 Riverdale Dr. Jamestown, NC US27282
Contact:
(336) 822-3000
Furnitureland South
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Furnitureland South is ranked #97 in home & garden
Furnitureland South is ranked #29 in home furnishings
