ResellerRatings
preloader
GOsatellite
Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
-- / 5 (0 reviews) average score over the past
5
0.0 %
4
0.0 %
3
0.0 %
2
0.0 %
1
0.0 %
Positive: 0
Neutral: 0
Negative: 0
This merchant has not had any reviews over the last Six Months
rr-logo
Write a Review

Customer Reviews | Filter Reviews

  • Customer Service
  • Payment
  • Product
  • Service
  • Shipping
  • Technical
preloader

Verified

5/5
2010-01-05
"I will say that GOSatellite is very professional in the way the do business. Others could say that there is too much procedures, but this shows that GoSatellite is serious doing business. The service is very good."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Helpful
Cool
Delete Review
Share

preloader

Verified

4/5
2009-12-13
"Shipping costs are extremely high. A CanadaPost Expresspost prepaid envelope (very similar to what was used) is $6.62. I was charged $18. I talked to an agent before ordering and was told this was the correct rate for my location."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
1
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2009-12-07
"Good and fast service.Item received as described."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
1
Helpful
Cool
Delete Review
Share

preloader

Verified

2/5
2009-12-04
"OK I wil send the products back to Gosatellite with Mony Orther $30.00 .I Hope will be returned a new one reciver ATT Roberto Dolmo"

Detailed Ratings

Pricing of products and services
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
1
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2009-12-04
"The goods arrived promptly, in good order. a payment glitch was fixed immediately and courtiously. had a problem with setup of the receiver but customer service set me straight. I higly recommend this company and intend to continue doing business with them AAAA++++++. A faultly dish was replaced within days of my complaint several months after the purchase. Fabulous service and hightly professional attitude at all times. thank you Gosatellite!!!!"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
1
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2009-11-23
"I have dealt with GoSatellite on several occasions and find their online information, products and shipping great. I will continue to use their services and recommend them to others."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Helpful
Cool
Delete Review
Share

preloader

Verified

4/5
2009-11-22
"I order kbox, its comes with installation CD but there was no supported for kbox receivers,i put CD on my computer then i look for kbox supported i did not found any for kbox, other then that i am happy."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
1
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2009-11-15
"Fast Shipping and Great Service not to mention the plethora of Great Products! Will shop again multiple times in the near future. If you are wanting to go with satellite why not Gosatellite.com"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2009-11-13
"This is my second time ordering from GO SATELLITE I have been very happy with the purchases and it was shiipped quickly. Andrew a member of customer Support was very helpful."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2009-11-13
"The order (Panasonic 50" plasma) arrived exactly six days after ordering with free shipping. Customer service was fast and attentive pre-ordering. Though the price wasn't the cheapest of vendors, the warranty made up the difference in the overall value. I will definitely purchase from this vendor in the future. Panasonic 50" plasma TC-P50G15 Pros So far TV has excellent picture quality and fair sounding audio. Three HDMI slots-right at the minimum number of ports a TV this size should have S-Video-a great video port to have for backwards compatibility Networking features seem to be easy to setup though I have not had the chance to hook-up an internet connection to it yet. Automatic channel scan is strong for all digital over the air channels. Cons The SD card option only displays a limited number of file formats which are generally associated with non-computer SD card devices. Either more file formats or provide a USB instead of SD card slot. No HD schedule for HD channels. Though TV does show the current title of program for some HD shows, it will not show a schedule for later programs."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2009-11-04
"I would like to thank you very much for the item I received, it was delivered on time and I am very satisfied with it. I will will recomend this bussiness to my friends. you guys are trusted people, and I will continued buying from you. Thank you very much. Jorge"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Helpful
Cool
Delete Review
Share

preloader

Verified

1/5
2009-10-26
"i bought from them before and was very pleased so when it came time to upgrade I didnt hesitate. I ordered a new sonicview 360 premier receiver and add ons. Got it in a timely manner, but when I powered it up.....it froze. and the next 4 times I attempted to power it up it froze. The one time i did come on it would allow me into the setup screen. Since then i have traded MANY emails with customer service and returned the receiver. They say I have "obviously" attempted to "hack" the receiver and therefore I may be reported. Now i find out that there is NO chance of refund, instead their "tech personnel" is looking at the receiver. any guesses what THAT decision will be?! So I have not just lost money, but they say they might have to "report me" for "hacking" the receiver! Do yourself a favour... either just burn your money or deal with a reputable dealer."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
Helpful
Cool
Delete Review
Share

preloader

Verified

1/5
2009-09-15
"Order Charged to my Visa 28 July 09 I later find out that they have no stock on the ordered item and will not have stock till 24 Aug 09. Talked to them on 26 Aug 09 and was told item will ship next day on 29 Aug 09 called again and was told by another person item might be there next week sometime I then Canceled order and have been trying to get a refund which I just received after much hassle 14 Sept 09 not a good place to buy anything."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Helpful
Cool
Delete Review
Share

preloader

Verified

1/5
2009-04-22
"GOsatellite has great prices on their website which is fine but their customer service is horrible and their shipping is as slow as you can get. I ordered a Nfusion HD box and received two sonicview elite boxes. Just trying to contact anyone about the problem took several days for a reply. Then they demanded I return the item and it arrive at the warehouse before they would even ship my "correct" order. It usually takes days to get an email response, and their customer service phone always goes to a voice mail which they claim they will call you back but never do. My origional order was March 1st and it is April 22nd and still waiting for an answer from GOsatellite where my Nfusion is. If I would have gladly paid a few dollars more to get the correct order the first time and timely shipping. Please concider looking to another more reliable vendor."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
Helpful
Cool
Delete Review
Share

preloader

Verified

3/5
2009-03-11
"Rich online experience. Hard to fing what you are looking for. Very good product description. The only thing I did not like is the time to ship. The next day after my order with GoSatellite, I ordered another unit from an ebay store. I got that unit 4 days before the one I ordered from here. Maybe due to UPS (because too slow). I believe most business that choose UPS over USPS is more worried about their own convenience and not their customers. USPS ships in less than three days cost to cost, at a cheaper rate than UPS. They have package pickup and tracking numbers. A bon entendeur, salut!"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Helpful
Cool
Delete Review
Share

16 - 30 of 31 reviews

Are you this business?

Accelerate your voice by collecting Ratings and Reviews with us! Claim your business page for free or Learn More

people

About GOsatellite

forsale lander

Retailer Information

Contact:
9:00am - 7:00pm Mon-Sat EST
1-866-942-7186
websupportcrew@gmail.com

GOsatellite

visit the website

Share GOsatellite's Store Rating