Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
"Initially did not follow shipping instructions resulting in losing merchandise somewhere. Then out-of-stock condition of this used iPhone caused me to accept a model 3GS instead of what I originally ordered which was a model 4."
"They did not deliver the iPhone in time. They said 2-3 days delivery and I needed it on time before I left for Africa. It arrived the day after I left."