Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
"I was pleasantly surprised to get the email of the additional savings on much needed clothing. The selection is great and the regular prices are within reason, but during these hard times, the additional savings was much appreciated. Shipping took about average, a week. The Free Shipping over $50 was also great. I will continue to order products from His Room in the future. 5 Stars."
"His Room/Her Room has a great website that is easy to navigate. The customer service is great! They have an online chat system which I used to ask some sensitive questions, which the moderator answered. The merchandise was delivered in a padded envelope and was completely accurate."
"The product description on the web site indicated the Champion shorts were 100% cotton. The fabric of the shorts I received were a polyester blend. I am glad I did not purchase anything else from HR. Nor will I ever again. I could return them but I already paid $6 for shipping"
"I ordered a $90 Leo Extra Firm Post-Surgical Compression Bodysuit in my size, medium, on April 27, almost three weeks before my surgery. When it came, it was so small I couldn't get it on. By that time it was seven days before my surgery and I had to pay $10 for shipping to get a replacement, size large, on time. When it arrived, it was so small I couldn't zip it up. By then it was four days before my surgery and I had to pay $20 for overnight shipping of a 2XL bodysuit. Instead of overnight, it took four days to arrive, which was the day of my surgery so I had to have a friend pick it up and bring it to the surgery center. It barely fit, even though as a man with a 40" chest and 32" waist I've always worn medium. As of a few minutes ago, I have worn it for a total of two days plus a few hours, since right after my surgery, and the pull tab on the zipper broke with ordinary use. Now it's impossible to zip up. $90 plus two times $5.99 for return shipping of the first two bodysuits (marked with the wrong sizes) is too much to pay for an item that lasts two days. Furthermore I'm left without the product I need in order to facilitate my recovery from surgery, with little or no hope of replacement in time to be effective. I've written to HisRoom to ask what they are going to do to rectify this whole mess."
"I ordered some merchandise from Hisroom, it was delivered to the wrong address. I walked my neighborhood looking for it. it never surfaced so I called Hisroom they dumped me off on the shipper its now been weeks, I neither have my money back or my merchandise. this was the first and last time I buy from this place."
"I ordered some merchandise, which they shipped, but I never received it. They've said since they got delivery confirmation from the post office, they're done and I'm out the $32.00. No discussion, no nothing. Amazon and other reputable retailers will assist you and even re-ship the merchanside - not so for Hisroom. Beware. I'm closing my account. I will continue to make this poor service known on ever website i can."
Free shipping hisroom is your complete source for boxers, briefs, thongs, boxer briefs, t-shirts, swimwear, sleepwear, socks and other underwear for men.