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2018-03-08
1/5
Gave false information about delivery time
"Immediately before I placed my order on 16 February 2018 I activated electricbargainstores.com live chat, entered the product information, and asked when the order would arrive. I was told 4 to 5 business days, which would have been 22 or 23 February. To be safe, I made an appointment with an electrician for installation to take place several days later, on 27 February. By the time I realized the information from live chat was false, the installer didn't have an opening until 2 weeks later. The items arrived in two separate shipments on 1 March and 8 March, 7 and 14 days later than I was promised. I don't like being lied to. I don't care if the live chat person didn't know they were lying. Their inventory system should be good enough to give the right information about expected time of delivery."
2017-05-17
1/5
The worst
"I ordered a $90 Leo Extra Firm Post-Surgical Compression Bodysuit in my size, medium, on April 27, almost three weeks before my surgery. When it came, it was so small I couldn't get it on. By that time it was seven days before my surgery and I had to pay $10 for shipping to get a replacement, size large, on time. When it arrived, it was so small I couldn't zip it up. By then it was four days before my surgery and I had to pay $20 for overnight shipping of a 2XL bodysuit. Instead of overnight, it took four days to arrive, which was the day of my surgery so I had to have a friend pick it up and bring it to the surgery center. It barely fit, even though as a man with a 40" chest and 32" waist I've always worn medium. As of a few minutes ago, I have worn it for a total of two days plus a few hours, since right after my surgery, and the pull tab on the zipper broke with ordinary use. Now it's impossible to zip up. $90 plus two times $5.99 for return shipping of the first two bodysuits (marked with the wrong sizes) is too much to pay for an item that lasts two days. Furthermore I'm left without the product I need in order to facilitate my recovery from surgery, with little or no hope of replacement in time to be effective. I've written to HisRoom to ask what they are going to do to rectify this whole mess."
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