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4.82 / 5 (11 reviews) average score over the past This merchant had 100% positive reviews over the last Six Months
Six Months
Positive: 11
Neutral: 0
Negative: 0
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4/5
2020-12-01
Driveway sealing
"Had two quotes that were comparable. Job was done as planned"
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2/5
2020-12-01
Unexpected wait time
"After submitting my request through HomeAdvisor. It was a couple of weeks before I ever heard from anyone. The first person I heard from was not a contractor, it was a representative from HomeAdvisor asking if my project had been completed. At that point, it had not been completed. I hadn't even heard from the first contractor yet. Even after the HomeAdvisor Representative called me, it was still almost another week before I heard from a contractor. When I was contacted by the contractor, I asked him why he thought it took so long and his answer explained why it took so long. Apparently, contractors are charged for our information and if the job being requested is a low priced job, contractors will oftentimes not pay for the information because it's simply not worth it. Seeing as contractors have to account for the cost of buying information, that cost can be reflected and/or factored into the cost of the job being requested just so the company or individual completing the job isn't taking it as a loss. I believe that system can be restructured to encourage more companies to reach out to potential customers so customers aren't stuck waiting around for a phone call or email."
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5/5
2020-11-30
Convenient way to get the hard stuff done
"Needed strong backs with truck to dismantle table and haul stuff to dump."
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5/5
2020-11-30
HomeAdvisor has been a great help with our new house projects!
"We just moved to the area and purchased a new home. We needed help with a number of home projects and got just that through Home Advisor. We have done research on at least four different projects through their referrals, and all have resulted in us getting quality work done at what I think is a reasonable price."
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5/5
2020-11-30
Place to go to find the help you need
"Last day of my trip in Texas taking care of my mom, when I went on line with HomeAdvisor. They quickly sent a list of companies which work with duct repair. I was able to get three companies to give me a quote and was able to make my decision that same day. Had the repair work scheduled within 3 days. Great experience all around."
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5/5
2020-11-30
WSG07110
"Easy to navigate. Good. selection of contractors"
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5/5
2020-11-29
Good job homeadvisor
"Good job homeadvisor, Keep doing what you are doing."
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1/5
2020-11-29
Charged me for the entire cost before the project started.
"I paid the contractor the entire cost to f the roof repair. Home adviser has put over $540 on my charge card. I need to contact my bank and refute this."
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Customer_Care from HomeAdvisor has responded
Posted Dec-01-2020Hi PaulaWright, Thank you for reaching out and we apologize for any inconvenience this may have caused. Please send your contact info to emailus@homeadvisor.com so we can locate your account and reach out. You can also give us a call at 877-699-4736 to speak with a rep. -HASupport
4/5
2020-11-27
Gutters and porch roof.
"We needed gutters, but we wanted a roof over the back porch. We got both!"
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5/5
2020-11-27
Easy to use
"Only complaint is too many follow up emails"
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5/5
2020-11-27
Excellent service and follow up
"Thank you Home Advisor for giving us professional choices of local contractors. We are very happy with the work of the company we chose!"
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4/5
2020-11-26
Good experience
"Got calls from 3 contractors."
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5/5
2020-11-25
Careful and efficient
"Custom size windows were ordered. The work was carefully done."
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5/5
2020-11-25
Painting services
"Seamless. Would highly recommend"
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Category Rank
HomeAdvisor is ranked #22 in home & garden
HomeAdvisor is ranked #5 in home improvement
Customer_Care from HomeAdvisor has responded
Posted Dec-02-2020https://www.homeadvisor.com/c.html. Pros determine what types of work they're profiled for and lead fees are relative to the size and scope of the project. These fees also allow us to keep our service free for customers like yourself. If you would like to further discuss any questions you have about how our service works, please feel free to give us a call at 877-699-4736. -HASupport