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Home Security Store
Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
-- / 5 (0 reviews) average score over the past
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This merchant has not had any reviews over the last Six Months
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4/5
2013-01-09
"So far we have only placed one order with Home Security Store and things went OK. a little show on shipping but no real problems."

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5/5
2012-11-17
"Our house was broken into, so we decided to get an alarm system. I am somewhat handy, and systems are now wireless so I figured I'd save some money and do it myself. Between the fact that I purchased the alarm from Home Security Store, it was manufactured by another company, and another company was handling the monitoring, at the first sign of issue I thought nobody would want to claim accountability. In fact, ALL of the parties involved were very helpful, and even when the issue was the fault of someone else, each was willing to troubleshoot as much as they could. I did have to return the panel I purchased, and Home Security Store had no problem exchanging it. They also had no problem taking back an extra sensor that I purchased but did not need, even though it was past the 30 day return period. I would not only highly recommend going the DIY route, but would wholeheartedly recommend Home Security Store as the first and last stop when shopping for a system. Thanks, especially to your Tech Support team, who fielded all of my calls and questions with professionalism and patience."

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5/5
2012-11-03
"Frankly, I was very surprised by the other ratings. These guys get it. Follow-up is correct, stock staus accuarate, shipping is very fast. I've order from these folks 5 times in the last 2 months and every order was perfect and fast. This is my prefered vendor for security products. Some of the items may cost a little more but after you figure in the hassle-factor, delays, shipping costs these guys win hands down."

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5/5
2012-10-24
"I was pleased with the amount of time it took from placing my order until I received it."

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5/5
2012-10-16
"This is the third time I have ordered something from Home Security and they have done an outstanding job on getting orders out and answering any question I have had."

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5/5
2012-10-13
"Excellent, delivery very quick. Thank you"
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5/5
2012-10-10
"This is my second purchase. I've been very pleased with the sales process and service. My PowerMax Pro system is now complete - I just need to figure out the set up of the PowerLink 2 and everything will be done. Next stop - video surveillance. Keep up the great work."
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5/5
2012-10-05
"This is my third purchase at Home Security Store and I can say that they are a superb business. The way they dispatch and deliver orders so fast and accurate proves that they are real professionals. I am more than satisfied with their services."

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5/5
2012-10-02
"Home Security has a very easy web site to navigate through. Products are organized and detailed. Enjoyed going to this web site and ordering products."

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5/5
2012-09-27
"I was really surprised how fast my order was shipped. If I need anything else I will shop with you again"
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5/5
2012-09-26
"Excellent. We ordered online and it arrived earlier than expected. We have yet to set it up, so we may be calling for help. Thank you."
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4/5
2012-09-24
"It was good enough, based on the information on the website, thanks so much, appreciated."

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5/5
2012-09-20
"Great products, came on date promised. Quality of 10 x 10 sign very nice, not a cheap one, pric was good. Very impressed wih quality. Thank-you."

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5/5
2012-09-20
"I was very pleased with this shopping experience. It was so nice to have a "real person" to call and ask a few questions. I was impressed with the variety of devices you offer."
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5/5
2012-09-19
"I received my order everything was correct. I would recommend this store for my next order."

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About Home Security Store

Home security store is a one-stop web resource for reviews, recommendations, as well as expert tips and hacks on the best home security and safety products and solutions.. Its informative blog features everything that you need to know about home security. give your home and family the best kind of safety and security now

Retailer Information

Contact:
Customer Service: 6:00am – 4:30pm PST Mon-Fri Technical Support: 7:00am – 3:00pm PST Mon-Fri
1-(888)-501-7870
customerservice@homesecuritystore.com

Home Security Store

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Home Security Store is ranked #141 in home & garden

Home Security Store is ranked #1 in home safety & security