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5 / 5 (8 reviews) average score over the past This merchant had 100% positive reviews over the last Six Months
Six Months
Positive: 8
Neutral: 0
Negative: 0
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5/5
2023-09-26
Best place!
"I was thinking about buying a Rolex diamond watch for quite some time (love Rolex brand and love blinged out jewelry) and I finally found the watch I love here. The customer service was on point, special thank you to Oksana, who helped me finalize the transaction and was super sweet. Best place to buy real diamond watches and jewelry for sure, coming back for a diamond bracelet soon."
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5/5
2023-09-18
Higly recommend!
"I needed diamond earrings on short notice for my wife for an event. ItsHot jewelry came through. They made a modification to their studs, changing them to a beautiful set of dangling earrings. What great customer service! HIGHLY RECOMMEND!"
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5/5
2023-07-18
Unique jewelry pieces!
"I was looking for a nice ladies diamond bracelet as a present for my mother and I am so glad I decided to check them out. Such a wide range of unique jewelry pieces and the prices are more than fair for the quality they offer. You can even customize any item with different quality or color diamonds, which we loved, mixing white diamonds and rubies to make the bracelet very unique!"
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5/5
2023-06-16
Had an amazing experience at this store.
"Had an amazing experience at this store. Staff is very patient and attentive. They had the exact mens diamond watch I wanted and a LOT of hip hop jewelry pieces (real gold with genuine diamonds). Love the brand and the layaway and financing programs they provide. I already put a ring that I just had to have on a layaway."
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5/5
2023-04-20
Thank you so much!
"When it comes to mens diamond watches selection ItsHot is the best hands down. I was looking for a gift for my husband and was assisted by Elina, who was incredibly knowledgeable and helpful. She showed me a wide range of options that fit my budget, ultimately helping me find the perfect watch. The watch I purchased is not only exquisite in design, but also of exceptional quality. I'm so happy with my purchase and the service I received, and I know my husband will cherish his new watch for years to come."
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5/5
2023-03-29
Stellar service!
"Oksana was beyond helpful while I was at their store. I came in to have a look at their diamond watch collection and maybe look at bridal sets to compliment my engagement ring. Oksana took the extra time to show me various options as well as to check and clean/steam my ring. I left with an amazing Rolex watch with a diamond bezel (loved how diamond sparkles on it).. Stellar service all around! Will be back for the set as well!"
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5/5
2023-03-27
I am impressed!
"I loved it here. I was shopping for a diamond tennis bracelet for my mom for her 60th birthday, and they had the best deals I saw in the area. The quality is fab, bracelets are of very different designs and are still priced fairly. The staff was very welcoming and even though I was not sure if I would end up buying anything, they were top friendly. Special thanks to Oksana for her patience and sound advice. Mom loved the bracelet and it fits ideally. I will be back to get black diamond earrings for myself shortly too and recommend everyone to drop in, you will be impressed."
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5/5
2023-03-23
Thanks!
"Ilya was very helpful and professional. He listened to my needs and made a great suggestion regarding the item I should purchase. Because I wanted to wear my gold chain with a pendant he recommended I go with a bit smaller chain to stay within my budget, but get the solid gold chain vs hollow gold chain as it is a lot studier design. Very happy with my purchase, the price was great as well. I highly appreciate it."
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5/5
2023-03-20
Thanks
"We had a great experience buying engagement ring with Oksana. So we went back for the wedding bands and again, it was a great experience. We will be going to ItsHot for all future jewelry purchases and cannot recommend them enough! Beautiful jewelry, hundreds of options so you can truly envision your purchase and the customer service is one-on-one and so helpful. A+!"
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5/5
2023-02-28
Great job!
"The team here is a team of perfectionists and masters of their craft. More than that, they are exceptional people with great hearts. They took the time on multiple occasions to understand my wife’s taste and went the extra mile to ensure the gift was absolutely perfect in its creation. I was looking to make a very specific custom pendant, and they created a masterpiece! If the opportunity to create a custom jewelry piece ever arises, be sure to consider these guys. We personally will not go to any other jewelers as long as these guys are in business for sure."
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5/5
2023-02-23
Thank you
"I have come to expect nothing but the best in quality and customer service from ItsHot. My recent experience was no exception. What was supposed to be a simple stop turned into a wonderful shopping experience (I bought a watch and another diamond ring for my mother). I can't say enough about customer service. Both reps were extraordinarily knowledgeable of the products, even those that were not on display, and very pleasant. I did not feel pressured to buy anything and felt I had enough space to make a decision. Thank you again guys. I love your store!"
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5/5
2023-02-14
Recommend!!
"It's probably the best jewelry place around. They are kind and courteous with reasonable pricing and a great selection of real diamond jewelry. They also do custom work if you have something very special in mind that they don’t have, worked with their salesperson on a custom pendant and chain and the result was a true masterpiece. I've stopped going anywhere else for jewelry purchases as I am so happy with the deals and service I get. Recommend highly."
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5/5
2023-02-09
Fantastic diamond watch and other jewelry pieces!
"I always trust ItsHot for my jewelry or watch needs. They are very friendly, helpful, and extremely knowledgeable about their products. I would never consider going anywhere else. Ask for Mark, he is amazing and takes very good care of me each time. The last time I purchased a fantastic diamond Breitling here, the watch looks amazing, as all the other jewelry pieces I purchased."
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5/5
2023-01-26
Thanks, it was a pleasure!
"I was SO pleased to find such a great selection of diamond hoop earrings here! Both reps who worked with me were top patient, attentive, and indeed helpful. It took me a while to choose between 2 pieces and I didn’t feel any pressure or hassle. Very kind people and very personable. Jewelry is of top quality and priced fairly. Will be a frequent customer from now on. Thanks, it was a pleasure!"
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5/5
2023-01-24
Outstanding customer service!
"Mark was a pleasure to work with and helped me pick just the right diamond watch for my beautiful wife. He was actually very passionate about helping me find the best one within my budget. I ended up with a Luxurman Montana blue dial watch to match her eyes and she loved it! Can genuinely recommend ItsHot for outstanding customer service and fair pricing. I will definitely be back."
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Retailer Information
Contact:
Mon-Fri 10am-9pm EST
212-398-3123
ItsHot.com
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ItsHot.com is ranked #371 in shopping
ItsHot.com is ranked #240 in apparel
