Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
"They have always been wonderful to me. I've been ordering my supplies from them since May 2010 and love their friendly customer service and super low prices!"
"We needed supplies quickly. Vendor provided fast service (even after hours), excellent communication AND supplies arrived in time and at lowest price I could find. I would not hesitate to use this vendor again."
"I was very satisfied with the order service and delivery time that was provided. I had a problem with some of the merchendise and they resolved the problem in a quick and courteous manner."
"I WANT TO TAKE THIS TIME TO EXPRESS MY GRATITUDE TO RAY AND THE GIRLS AT JRS.MEDICAL. THEY ARE ALWAYS VERY FRIENDLY AND HELPFUL. I WORK FOR A HEALTH DEPT. AND WHEN I ORDER, IT IS USUALLY A PRODUCTS THAT IS HARD TO FIND AND I NEEDED IT YESTERDAY. THESE PEOPLE GO OUT OF THER WAY TO GE IT FOR ME AND AS SOON AS POSSIBLE. I PLACED AN ORDER ON TUES. AND RECIEVED IT ON WED. YOU CAN'T GET HELP BETTER THAN THAT. THANKS AGAIN. I LOOK FORWARD TO ORDERING AGAIN SOON. SINCERELY, GINNY,PURCHASING DEPT., HEALTH DEPT,IL"
"I am so glad that Coloplast referred me to JRS Medical. I used to wait 2-3 weeks to receive my order, and with JRS it's often like this order. I received it the next day. I would give both JRS Medical, and their representative Ray Scott, the highrst possible ratings."
"I have been ordering from JRS for a while now and find them to be a great company to deal with. Orders are shipped immediately and the quality of the merchandise they carry is A+. I have never had a problem with any of my orders, shipping or billing. I highly recommend them."
"I had a good experience working with this company. My service representative was Ray and he worked hard to try and find a picture (not provided on the website) of the item I was trying to order. Product was delivered promptly as promised. Thanks, Ray."
"I have been purchasing supplies for our son from JRS Medical for over a year. I cannot think of one bad experience I have had with these folks.
The orders have never been wrong. They confirm them with me before they ship them. The shipping is fantastic. I have never had any issues with them. I always get a confirmation of the order by email so I know the order has been placed.
Ray, and the customer service team are fantastic. I enjoy speaking with him. He has always been helpful, and I cannot tell you how much I enjoy this company. I do not have any intention of buying from anyone else. It is so comforting to know there is a company that cares about me and my family and provide fantastic service.
I could go on and go but I want to say how much I enjoy working with this company. They are great to work with and I am so happy we found them. I would highly recommend them to anyone. I honestly have not had one bad experience with this company. That says a lot about customer service. We think you guys are great!!! Keep up the great work."
"I understand backorders. I don't understand not letting your customers know at once when something is backordered. I am a diabetic, obviously, who has to have these test strips to avoid a low. There have been problems getting them USPS'd to me unless I call and request that mailing method, so I thoughy I would put another order in earlier than I normally would so that if USPS was not used again I would still be okay. I wanted to do what I could on my end to get my test strips here when I need them.
I ordered last Thursady around 8:00 a.m. pacific time and rec'd a confirmation email of my order. By the next day I had not received a tracking number email and so at around noon on Friday sent an email asking if my order had gone out on Thursday since I had placed it before the cutoff time. I didn't receive an answer to my email. I then called and spoke to Ray who said he would call me next Tuesday, today, because the shipment was to be in then. When I didn't get a call today, Tuesday, I called again and find out that the order is now not even due to be shipped to JRS Medical until this Friday! That really puts me in a bind, as a diabetic.
Unfortunately, I can't trust JRS to get me my supplies. Even when I ask for USPS shipping on my online order in the comments box, 75% of the time they are not mailed that way and it takes 5-7 days to get my test strips. I usually don't have the extra money lying around to place an order sooner or to order more than I do.
I'll just have to find a more reliable source than JRS Medical."
"I am absolutely amazed at how quickly I received the cane base that I ordered from JRS Medical! It came the day after I ordered it!! And this is not the first time that I have ordered from them. Very prompt service and good products. Thanks!
Kathe in PA"
"This is a wonderful company. The product was perfect - and at a great price. It came almost overnight - so we were able to enjoy what we ordered right away. I was able to track the package and see where it was on it's way to my house. The customer service is A+ - friendly and helpful. I definitely will buy from this company again. Thanks for your help."
"EXCELLENT SERVICE!
I am so lucky to have found JRS Medical Supply. I'm excited about paying a fraction of the cost from my local medical supply store. I placed my order on Tuesday morning and it arrived the next day. I'm a customer from now on. Thanks JRS Medical Supply!!!"
"I love doing business with this company. They are very professional - purchases are shipped promptly, a minor problem was resolved expeditiously, professionally. Will not hesitate to recommend JRS Medical."
"The prices were good, and they had what I wanted...so I ordered. My order arrived the very next day. I didn't even pay for shipping. I'm so impressed. I will be back."