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Jacks Small Engines
Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
3.69 / 5 (1,200 reviews) average score over the past
5
59.0 %
4
4.3 %
3
6.1 %
2
8.2 %
1
22.4 %
Positive: 760
Neutral: 73
Negative: 367
This merchant had 63.33% positive reviews over the last Six Months
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5/5
2025-02-19
Great Gaskets!
"I needed gaskets to replace a carburetor. Jacks gasket replacements were exactly what I needed after following their digital drawing to order what I needed. Thanks!"

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5/5
2025-02-19
Great service.
"Was amazed at how fast my parts were delivered. Order on a Monday had the parts on Wednesday. Can't beat that kind of service."

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5/5
2025-02-19
Carburator work great !
"Installed carburator and lawn mower works AOK"

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5/5
2025-02-18
Carb rebuild kit
"Excellent on keeping me updated on my parts and shipped when they said!"

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4/5
2025-02-18
Perfect match
"Needed a new blade clamp for my jigsaw. It was a perfect fit."

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3/5
2025-02-18
Still waiting on shipment, delayed waiting on vendor 3 weeks now.
"Too soon to give a review…Still waiting on shipment, delayed waiting on vendor 3 weeks now."

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5/5
2025-02-18
IR SS5S parts
"Parts came in exactly as ordered. -Stan"

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5/5
2025-02-18
Jack's Small Engines was Great!
"The Website was easy to navigate and figure out what I needed for 27 year old snow blower. I highly recommend them!"

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5/5
2025-02-18
"Had exactly what I needed and practically over night shipping. Will be returning for any of those hard to find parts"

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5/5
2025-02-18
as described
"great xxxxxxxxxxxxxxxxxxxx"

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3/5
2025-02-17
Still waiting
"Still waiting wondering where and when my order will arrive"
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5/5
2025-02-17
MTD Snowblower Parts
"Jack's had the parts I needed and delivery was quick. Very Satisfied."
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5/5
2025-02-17
Perfect!
"Everything went together perfectly and is working perfectly. Thank you! Couldn't have done it without you."

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5/5
2025-02-17
Correct part delivered quickly
"I ordered a specific part, got the right one."
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4/5
2025-02-17
Great web site to use, For spare parts.
"Did receive parts which was lucky, the box's was very ripped and had a lot of packaging tape around it. Might be better to have parts is a stronger box or a box in side a box's. Cheers"
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361 - 375 of 104284 reviews
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Retailer Information

Address:
1745 W Jarrettsville Rd Jarrettsville, MD US
21084
Contact:
9-6 EST M-F, 9-5 EST Sat
877-737-2787
orders@jackssmallengines.com

Jacks Small Engines

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Category Rank

Jacks Small Engines is ranked #1 in home & garden

Jacks Small Engines is ranked #1 in gardening & landscaping