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Jacks Small Engines
Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
3.69 / 5 (1,204 reviews) average score over the past
5
59.1 %
4
4.3 %
3
6.1 %
2
8.1 %
1
22.4 %
Positive: 763
Neutral: 73
Negative: 368
This merchant had 63.37% positive reviews over the last Six Months
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5/5
2025-01-11
Mr Mooney
"Good quality parts and fast deliveryGood quality parts and fast delivery"

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2/5
2025-01-11
still waiting for a 5 dollar part
"going to make the part myself"

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5/5
2025-01-10
"Product worked the way it was intended."

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1/5
2025-01-10
Waiting
"Ordered and paid for items 5 weeks ago. Still haven't received. Scam?"
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4/5
2025-01-10
Jacks
"Very pleased with jacks small engines. My go to parts place."

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5/5
2025-01-10
parts for lawn mower
"I received the necessary parts to repair my lawn mower in a timely manner, Jacks was very professional and helpful."

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1/5
2025-01-10
Still haven't received item
"I still haven't received the item and you want me to fill out a survey?"

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1/5
2025-01-10
Still waiting on parts
"Wait time on parts often is inaccurate, and in many instances keeps extending. no clear delivery time at the time of ordering parts"
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5/5
2025-01-10
Perfect fit
"The sander is back in business."

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5/5
2025-01-10
Year over year, Jack's is a reliable parts supplier
"For years I've purchased all my parts for the yearly maintenance and repair of my snowblower and lawn tractor and never had a problem. The correct parts arrive in short order and the price is competitive. So I keep coming back."

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Verified

5/5
Updated on: 2025-01-10
Highly recommend Jacks Small Engines
"I have placed a few orders from Jacks Small Engines and have never been disappointed yet. They did not have the crank seal I wanted and were waiting for it to come from their supplier, but that seal was probably not in much of a demand, and I knew all this before I placed the order. So as always, 5 stars here!"

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3/5
2025-01-10
Delayed by Canadian Postal strike
"I ordered two belts and a scraper blade. The shipment arrived today after being delayed by the Canadian Postal strike. The belts came in two boxes (one long and on short) but the scraper blade is missing. I suspect it may have fallen out of the long box. How do I follow up on this problem? Your Order Confirmation Number: ***-***-**** Part Number Description Qty Price Each Total Cost 584216101 USE 584216102 1 $20.69 $20.69 501818201 LOW CRANK IMPELLER BE 1 $13.80 $13.80 532404932 27" Scraper Blade 1 $11.49 $11.49 Bob Kooyman Calgary, Alberta"

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4/5
2025-01-09
"I have never been unsatisfied with the parts that I ordered . My only comment would be that you need faster shipping at a reasonable price."
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2/5
2025-01-09
Spray parts
"I have been waiting for 1 1/2 months for my order, and still don’t have my order."
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5/5
2025-01-09
Right part fast delivery
"Saved over one hundred dollars by buying the part from jack instead of a new pump."

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601 - 615 of 104284 reviews
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Retailer Information

Address:
1745 W Jarrettsville Rd Jarrettsville, MD US
21084
Contact:
9-6 EST M-F, 9-5 EST Sat
877-737-2787
orders@jackssmallengines.com

Jacks Small Engines

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Jacks Small Engines is ranked #1 in home & garden

Jacks Small Engines is ranked #1 in gardening & landscaping