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3.77 / 5 (1,224 reviews) average score over the past This merchant had 65.44% positive reviews over the last Six Months
Six Months
Positive: 801
Neutral: 69
Negative: 354
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5/5
2025-01-02
Wood SPlitter
"parts arrived as promised. Everything fit."
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1/5
2025-01-02
Wrong part
"Ordered a shutoff valve and received a gas cap. Spoke with customer service and was told parts were out of stock. Paid for shipping and did not receive the part ordered"
1/5
2025-01-02
Never received the product.
"Never received product. When trying to contact the company, it just said “we are closed”"
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5/5
2025-01-01
Parts sourcing
"Great prices! Will come back again."
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3/5
2025-01-01
Part did fit. Shipping was terrible
"USPS takes forever to reach its destination. It took 8 days to receive my order. I hope in the future UPS or fedex can be used."
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1/5
2025-01-01
No show
"Part still hasn’t arrived ! 3 weeks after I ordered it ! When I ordered it, it also didn’t say it wasn’t in stock !!! Avoid this place"
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5/5
2025-01-01
Honda Rototiller
"Great response and OEM part for my tiller!"
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5/5
2025-01-01
Repeat long time customer
"Been using Jacks for years, for their online sales platform.
When they have the parts in stock, they ship fast.
And good customer service, if something needs adjusted."
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5/5
2025-01-01
Correct part and quick shipping
"Needed parts for an 18 year old snow blower, they had it in my hand in three days!"
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5/5
2025-01-01
Jacks delivered for me.
"I bought a used snowblower from a friend and discovered it had a leaky gas tank. I sought advice from a friend in the diagnosis and he recommended doing business with Jacks. The parts Jacks sent me worked well and the snowblower is fixed and ready to do its job as winter is here. I would definitely recommend Jacks if they need any parts for their small machines."
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5/5
Updated on: 2025-01-01
Ariens ST824 Snowblower
"All my parts I ordered fit perfectly according to very nice parts diagrams provided by Jack's Small Engines and we're shipped out extremely fast!!
I greatly appreciate the customer service contact person, Rebecca, who is very knowledgeable, friendly and a pleasure to deal with and made my experience with Jack's Small Engines one I will continue to support for all my future needs!"
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2/5
2025-01-01
Back order delays
"It's been over a month and the fuel tank still has not come in."
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5/5
2025-01-01
Great Service
"Great Service and quality. Would highly recommend. It's a one stop shop."
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586 - 600 of 104202 reviews
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Retailer Information
Address:
1745 W Jarrettsville Rd Jarrettsville, MD US21084
Contact:
9-6 EST M-F, 9-5 EST Sat
877-737-2787
orders@jackssmallengines.com
Jacks Small Engines
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Category Rank
Jacks Small Engines is ranked #1 in home & garden
Jacks Small Engines is ranked #1 in gardening & landscaping
