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5/5
2009-03-13
"I rented a Canon 5D mark 2, and many lens Canon for a special project I had in Mexico for 15 days.
I chose them after checking different companies on the web and Adorama (I live in NYC). Their price and the range of gear they offer was very attractive.
LensProtoGo was amazing in service (email, phone), everything
arrived perfectly on time , everything brand new...
I will go back to them immediatly if I need !"
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5/5
2009-03-13
"I too completely disagree with the review below.
This is my first time renting with LPTG and Paul personally called me on a Sunday no less just to touch base and talk about my needs.
My background is in customer service and that kind of attention goes a very long way with me.
I needed 2 lenses and checked others BEFORE I found LPTG. The others were out of 1 and had the other in stock. I didn't want to go through 2 different companies. LPTG had BOTH in stock and I sure am happy I found them. They will be my go to before checking anyone else, I can assure you.
Thanks Paul!!"
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5/5
2009-03-13
"A knowledgeable person answers the phone, equipment comes as promised, in great condition and easy return shipping! Have used their rental services at least 8 times - always fabulous!"
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5/5
2009-03-13
"I've rented lenses from lensprotogo on 3 occasions, and Paul's level of service is extraordinary. Products arrive on time, impeccably shipped, and exactly to specifications. I actually damaged one of the lenses I rented from him and he could not have been more pleasant to deal with, or cooperative, in resolving the issue. A rare online merchant who generates personal relationships with his customers."
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5/5
2009-03-13
"Awesome customer service, Paul is always very easy to get ahold of. His company is my first choice based on how helpful he's been over email and phone in my past few years of renting with him."
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5/5
2009-03-13
"I rented the amazing Canon EF 200mm f/1.8L from Lensprotogo back in July of 2008. I live in California and had trouble finding one on the west coast that wouldn't pre-charge my credit card the full replacement cost of the lens. I spoke to Paul a few times before committing to the rental and found him to be warm and sincere. I took great care of the lens and the whole transaction went smoothly. The price was as competitive or better than a place down in Los Angeles where I traveled for the shoot. Live action roller derby indoors, the results were impressive. I wish Paul and his company only the best and will likely rent from them again."
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5/5
2009-03-13
"I've nothing but great experiences with LensProToGo, and specifically with Paul (the owner). He calls and e-mails frequently to make sure everything is going well. The products promised are exactly as delivered, and always in great shape. I've gotten to play with lenses that I otherwise would never use, and gotten some great shots from them. They have my highest recommendation."
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5/5
2009-03-13
"Excellent customer service. Paul is very helpful, always answers the phone when I call and while he doesn't always have the cheapest prices...they are very competitive. More importantly, what I need is always in stock with lensprotogo. I've had excellent experiences every time I have rented with them. Additionally, he's even done a custom package for me when I needed equipment but had to work within a really specific budget. He is definitely the man to see about renting."
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5/5
2009-03-13
"I ordered from Paul at Lens Pro To Go several times in 2008. It quickly became one of my favorite companies to do business with based on the ease and customer service they provide!
The prices are excellent and the service is even better. A quick phone call is all it takes to make a reservation and a couple days later you have the lens you want delivered to you in a very nice heavy duty case.
Lens Pro To Go has greatly helped me in my photography by allowing me to work with the best lenses in the industry without having to pay huge upfront costs to own them myself.
I would highly recommend them to anyone! Professionals & people just starting out in photography can benefit greatly from using the lenses they offer."
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5/5
2009-03-13
"Lenstogo was amazing to deal with, we needed to get two lenses for our vacation and we needed them real quick. After I talked to Paul on the phone, he was very helpful and we decided that we were going to purchase instead of rent from him. Paul gave us a really good price and the lenses we got were in excellent condition. Also if you rent from him there is no deposit or anything like other people. He bills the credit card when the item is shipped. I spoke with Paul on several occassions and he was always very helpful and with me being out of state he was more than accomdating."
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5/5
2009-03-13
"The word on the street when I was looking for a lens to rent was, "go to Paul at LensProToGo". My experience lived up to every great thing I heard. Paul makes it so easy and efficient to get what you need, use it, and return it. I can't say enough good things about the experience! I wouldn't use anyone else."
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5/5
2009-03-13
"Paul is fantastic. Every time I call in I get him personally on the phone. I even once needed a lens on very short notice and he overnighted the lens at his cost. There isn't a rental house in the country that give the kind of service that LPTG gives. It's a fantastic business model and they are one of the only rental houses that do not require a replacement deposit prior to renting"
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5/5
2009-03-13
"Top notch service. I completely disagree with one of the previous comments. Paul has been consistently reliable and very attentive and responsive. I've rented probably over five times with him, and I've never encountered a problem. The convenience with returning the lens has been great too."
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5/5
2009-03-13
"Dealing with Paul and his staff has ALWAYS been a pleasure. The service has been never been short of amazing and I know that if I'm in a pickle, Paul will be glad to help me find what I need or the next best thing.
There have beens several occasions where I needed a lens (or camera body) shipped to a different address or needed it VERY quickly and LP2G has always come through. And it goes without saying, but the ordering, packing, shipping process is professional and painless.
Thanks, Paul!"
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5/5
2009-02-12
"Paul was amazing to work with. When every other lens rental place had the new Nikkor 24-70 2.8G out of stock (and backordered for weeks), Paul was able to ship me a pristine, perfect condition lens in two days.
LensProToGo's prices are slightly higher than many competitors, and when I asked Paul about this, he was very polite and glad to explain that the rentals included lens accessories, shipping to the customer as well as return shipping, and a heavy-duty Pelican lens case to protect the lens during shipment.
My return day fell on Thanksgiving, so I asked Paul if I'd need to return it early or pay extra for another day. Paul graciously told me to return it Friday, at no extra charge.
At the end of the rental period, I was offered an excellent price to extend the rental.
Anytime I am looking to rent a high quality lens, I will be calling Paul at LensProToGo. I recommend LensProToGo to all my photographer colleagues."
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31 - 45 of 48 reviews
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About LensProToGo
lensprotogo is the perfect place to rent cameras, lenses, and other photography and video gear including canon, nikon, kessler, freefly systems, steadicam, redrock micro and much more, all shipped to anywhere in the us
Retailer Information
Contact:
9:00am - 6:00pm Mon-Fri and some weekends
877-578-4777
service@lensprotogo.com
LensProToGo
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