ResellerRatings
preloader
MacBookAdapter.com / ACC, LLC
Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
-- / 5 (0 reviews) average score over the past
5
0.0 %
4
0.0 %
3
0.0 %
2
0.0 %
1
0.0 %
Positive: 0
Neutral: 0
Negative: 0
This merchant has not had any reviews over the last Six Months
rr-logo
Write a Review

Customer Reviews | Filter Reviews

  • Customer Service
  • Payment
  • Product
  • Service
  • Shipping
  • Technical
preloader

Verified

5/5
2012-12-25
"I ordered a MacBook charge cord after my original cord quit working. Unfortunately, the new cord quit working after only 6 months (I've read some pretty bad reviews about Apple's Mac chargers), but MacBookAdapter.com sent me a new cord in the mail completely free of charge within a few days after I contacted them! Their customer service is excellent!"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
Helpful
Cool
Delete Review
Share

5/5
2012-12-15
"This is a great company. Not only do they sell you power adapters at a great price, but they send you a pickup for your old ones."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2012-12-11
"Excellent service and responses to my email. When ordered, the macadapter was shipped out to me on the following day. When I had a slight problem with the new adapter, Leonard responded to my email on the same day that I wrote to him. In addition, he immediately sent me out a new adapter. I call that excellent service and wouldn't hesitate to order from this company again."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2012-11-30
"Great service. Trustworthy and reliable."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2012-11-06
"One of the best online retail experiences I have ever had. I placed an order for a new adaptor. I received my order confirmation. I later realized they also sold batteries and that purchasing a battery with an adaptor qualified my purchase for a 10$ discount. I emailed customer service asking if I could consolidate the two orders and get them shipped together. Leonard replied almost immediately notifying me that my orders would indeed be merged together and that I would receive the 10$ discount off the total price. A day later I noticed that my order #'s were still separate and upon asking Leonard again when I could expect the two orders to be merged he told me that he would deal with it and he did. I received both items in the mail today (after only 3 days) and I was indeed billed the same amount Leonard assured me I would be billed. I also truly appreciate the fact that they give me a return packing slip to send my old charger back. It makes recycling the charger easy for me. It also qualifies me for an extended warranty. Long story short, I am as happy as a clam."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2012-10-31
"excellent products, communication, and shipping!"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2012-10-22
"The adapter arrived before posted date. The quality of the product is excellent. You could not want a better product or service. I highly recommend using this product. You will not be disappointed."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2012-10-14
"thank you, leonard, for excellant customer service....also for letting me order over the phone, since my macbook battery was totally drained, and I have no backup computer to use........the adapter is working, and looks like new.....I checked with apple store here in colorado springs, and they wanted $80.00 for new adapter....I also checked with other stores in town, no one sold rebuilt adapters, for $37.00 with shipping it was a no brainer.....the adapter works and looks like brand new.......and recieved it very fast.....thank you again...>>>>YOU GUYS ARE THE BEST!!!!!!!!!!!!!!!!"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
Helpful
Cool
Delete Review
Share

preloader

Verified

1/5
2012-10-12
"The adapter lasted less than 30 days. The replacement was similarly ineffective. To cut my losses I went to a real Apple Store."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
Helpful
Cool
Delete Review
Share

5/5
2012-09-13
"My overall experience with " MacBookAdapter.com / ACC, LLC " was very good. I bought an AC charger for my white macbook and also an iphone USB cable and got a free USB car adapter. The shipping was super fast and I was very happy with 2 of the products. The car adapter never worked. After sending them an email they responded very quickly and sent out another one without a question. Great customer care! I totally recommend them for these accessories!"
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2012-09-04
"Extremely satisfied with my order. My original shipment was damaged in transit and one of the adapters was missing. I contacted Leonard about it and he shipped out a replacement immediately, no questions asked. Five stars."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Helpful
Cool
Delete Review
Share

5/5
2012-08-29
"Item was received as promised and works great!"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2012-08-24
"I made a mistake in my ordering and Leonard helped me out in an incredibly fast, efficient and respectful way. I highly recommend MaxBookAdapter. I made the mistake and Leonard fixed it without blaming or embarrassing me. I will definitely use them again in the future with my Mac needs."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Helpful
Cool
Delete Review
Share

4/5
2012-08-21
"The battery was not an OEM battery, but for the price I guess you can't complain."
Helpful
Cool
Delete Review
Share

5/5
2012-08-17
"Price was right. Delivery was speedy. Product performed as expected. I recommend them."
Helpful
Cool
Delete Review
Share

181 - 195 of 323 reviews
cell_image

Read our Trust Guidelines

To learn more about reviews and trust on ResellerRatings.com, visit our trust page.

cell_image

Help Report Fake Reviews

Notice something strange about a store's reviews? Let us know, or report the review directly.

Are you this business?

Accelerate your voice by collecting Ratings and Reviews with us! Claim your business page for free or Learn More

people

About MacBookAdapter.com / ACC, LLC

We offer genuine apple magsafe adapters at the best prices. Cables and batteries for your apple products. Fast shipping and personalized customer service.

Retailer Information

Contact:
Support: 8am PT - 6pm PT Mon-Fri
888.746.0009
support@macbookadapter.com

MacBookAdapter.com / ACC, LLC

visit the website

Share MacBookAdapter.com / ACC, LLC's Store Rating

Category Rank

MacBookAdapter.com / ACC, LLC is ranked #245 in computers & electronics

MacBookAdapter.com / ACC, LLC is ranked #52 in computer hardware