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/ 5 (0 reviews) average score over the past This merchant has not had any reviews over the last Six Months
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5/5
2022-09-21
Great
"The computer is perfect! My son loves it. What I do wish is that I knew I was going to be charged an extra $700+ dollars to make it a functioning gaming computer. Outside of that it’s really amazing."
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4/5
Updated on: 2022-09-09
Change in review
"Previously I had rated this low until further notice due to first impressions. Now I'm still going to say those first impressions weren't the best, however, after follow up support with tech Guy Tom and his team to check multiple factors on what is faulting, I spoke with Max. Again there possibly was a barrier of misunderstanding, he wanted to make sure that I understood what needed to be done while also accommodating for my needs as well. You still need to call their phone line a few times before it will actually take you through the automated system though instead of dropping the call sometimes"
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3/5
Updated on: 2022-09-07
Too long to ship
"3 weeks for it to even ship when it was a simple prebuilt"
5/5
2022-09-03
Over and above
"They took the time to review my options and explain why each modification was important."
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5/5
2022-09-01
Awesome
"Excellent customer service"
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5/5
2022-08-15
Great PC and service!!
"Great PC and service! Will do business with again."
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2/5
Updated on: 2022-08-04
Barebones
"Everything about the PC looks great, but had issues with the motherboard, most likely or a DOA, and doesn't boot and doesn't display anything. Needing to return to have this resolved causing more time without a PC after a few weeks."
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5/5
2022-07-12
Wonderful work.
"I have been getting PC builds from Magic Micro for over a decade, and this time they provided friendly service and met my PC needs with the professionalism that I've come to expect from them. Keep up the great work!"
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4/5
2022-07-12
Custom pc
"Worth what I paid for everything seems to be there. It took longer than expected (a good amount of that was mos communications between the bank and a missing email) but it got here in one piece. One part on the frame was a little warped but I couldn't tell whether it was from shipping. Overall nice build though"
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3/5
Updated on: 2022-07-08
Delayed shipping due to attempted upselling
"I've bought two systems from MM over the last ten years. They were a great company way back when I purchased the first PC, this experience was less than stellar however.
I ordered a laptop on the 19th, on the 22nd I received an email attempting to upsell me on parts. Oof. The email asked me if I wanted to include a wireless networking card with my laptop...which I had already included in the order. This email very much read as if it was a canned message sent out on every order in an attempt to upsell customers on parts and reading through these reviews confirms that. I replied to this email within 30 minutes and it took them two days to respond to my refusal, which in turn likely delayed my laptop, which finally shipped on the 29th. Don't upsell people and then not get back to them promptly. Better yet don't try to upsell people at all, it comes off like a skivvy used car salesman.
I'll give them three stars because ultimately the product was what I ordered and works perfectly fine. Their CS really needs some work however."
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5/5
2022-07-07
great
"great place to do get a computer"
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5/5
2022-07-01
My case showed up everything intact the wiring look good and it worked perfectly
"It was great and I got a good deal"
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4/5
2022-06-22
Now motherboard driver disk.
"All fine except no driver disc."
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5/5
2022-06-21
Happy Customer
"This is the third system I have purchased from MagicMicro for my own use. I am a retired engineer who no longer builds his own systems. The MagicMicro customer representative Elena was very helpful in clearing up a couple of items. I got just the system I needed for my application.
The system was shipped promptly, was well packed, and arrived with no problems."
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4/5
2022-05-29
DVD has no reaction. I added a GT1050 for Graphics.
"system is sweet and speedy with that minor problem No reaction to system or push release. Shipping was delayed by Fed ex for two days."
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16 - 30 of 1414 reviews
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Retailer Information
Address:
26055 Emery rd, Unit i Cleveland, OH 44128
Contact:
10:00am - 6:00pm Mon-Fry Closed Sat, Sun
216-896-9870
support@magicmicro.com
MagicMicro
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Category Rank
MagicMicro is ranked #107 in computers & electronics
MagicMicro is ranked #32 in computer hardware
