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5/5
2005-06-03
"I had a great shopping experience with Monarch Computer Systems. Low prices, great cpu/MB combos, not to mention coast to coast shipping in 3 days. I would definitely shop here again!"
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Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
5/5
2005-06-03
"I only have good things to say about this retailer.
The price was the best among several dozen stores plus additional manufacturer rebates did not hurt either. Delivery time was three days ahead of schedule. Excellent follow up. I will definitely buy
from them again."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
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Web site being easy to use
5/5
2005-06-03
"Great products at great prices. Good store to deal with."
Detailed Ratings
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Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
5/5
2005-06-03
"This was my first purchase and I WILL order again."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall web site
Speed of web site
Web site being easy to use
Web site reliability
5/5
2005-06-03
"Bought a custom pre-built Athlon 64 system from Monarch. Site was pretty easy to use. Support returned my emails in a prompt manner. Product arrived with everything working properly."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Overall web site
Speed of web site
Web site being easy to use
Web site reliability
5/5
2005-06-02
"newegg is a superb components supplier. i ordered the connect3d radeon x800 xl oem card for 249.00 w/free shipping-the card arrived in 2 days. monarch is the first place i look for pc supplies. msc provides an assortment of quality computer-related merchandise at excellent prices. As pc technology progresses to provide increasingly discrete building options-Monarchs huge array of customization options with performance supplies helps maintain its position as e-tailers at the forefront of the tech curve."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall web site
Speed of web site
Web site being easy to use
Web site reliability
5/5
2005-06-02
"Wow, talk about good service. I ordered some new RAM on the Saturday before Memorial day, got the shipping notification on Tuesday (the day after Memorial day), and recived my order on Thursday. All with the basic free shipping. I will definatly be ordering from Monarch again."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall web site
Web site being easy to use
Speed of web site
5/5
2005-06-02
"Has one of the fastest free shipping around, the packing materials was top rate, and the communication was seamless.
Low prices and great service, wonder how they stay in business...
Would defintely do business with them again with confidence..."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Being easy to reach
Overall customer service
Customer service being easy to reach
Overall web site
Speed of web site
Web site being easy to use
Web site reliability
5/5
2005-06-02
"Ordered a top-end video card, at an extremely low price. No hassles, and the shipment arrived much earlier than expected. I couldn't be happier, and look forward to ordering from this company again."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
5/5
2005-06-02
"I was fully satisfied with my ordering experience and happy with the speed with which it came. A+"
Detailed Ratings
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Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
4/5
2005-06-02
"Great communication, fast shipping. The prices were fantastic."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
5/5
2005-06-01
"Bought 2 gigs of Corsair memory, worked great! Took a bit longer to ship than I expected, but still acceptable. Company honored lower price on their website."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Overall web site
Web site being easy to use
Web site reliability
Speed of web site
5/5
2005-06-01
"Twice I've ordered from Monarch and twice I've been extremely happy with their service. Not only are their prices competitive, but they honored an order made while an item had a pricing error. I look forward to future transactions with Monarch Computers."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
5/5
2005-06-01
"Monarch helped me configure the system, built it, shipped it and it worked right out of the box."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
5/5
2005-06-01
"Great price on memory. Fast shipment. Excellent service! Will likely shop with again."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
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Retailer Information
Contact:
10:00-6:00 M-F
800-611-0875
support@monarchcomputer.com
Monarch Computer Systems
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Monarch Computer Systems is ranked #51 in computers & electronics
