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1.62 / 5 (13 reviews) average score over the past This merchant had 0% positive reviews over the last Six Months
Six Months
Positive: 0
Neutral: 2
Negative: 11
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5/5
2024-09-30
Excellent Product
"I have been searching for a quality laptop with a dedicated GPU. I have finally found one at a price I can deal with. The laptop is in perfect condition and acts brand new. No scratches or signs of wear at all. Very happy and the service and product is beyond my expectations! At a great price too!"
5/5
2024-09-26
Great as expected
"Have shopped here for years. Had a problem with a shipment and they took care of it quickly on the first call."
5/5
2024-09-16
Elise Helped Us Out With a Super Delayed Package
"Elise communicated with us quickly and promptly and did a great job actually figuring out what was going on and following up with us. You need more folks like her working at NeweggBusiness."
4/5
2024-09-10
I bought a keyboard
"Not super great but actually it's not bad for the money"
5/5
2024-09-06
Got my return fixed in just a couple of minutes
"They were able to solve my problem in just a couple of minutes, my customer support specialist Vince D did a great job and was very nice."
4/5
2024-09-05
So/So
"New PC was dead on arrival. First two agents were frustratingly unhelpful. One was rude and condescending. Third time was the charm, as I finally got a decent, respectful and polite customer service agent who was able to provide at least some resolution to my problem."
5/5
2024-09-05
Newegg is Eggcelent!
"Chanterra W. was excellent. Took the time to listen and work to accommodate me and my technical problems. I so appreciate his understanding and direct approach to this effort. I have been a longtime customer of Newegg and plan to be so going forward."
5/5
2024-09-04
Great customer service
"Quick and efficient. Jaqueline was very helpful"
5/5
2024-09-03
My mistake
"The agent was quickly able to resolve my problem in it's entirety. I accidentally selected an option to replace the product when I should have selected refund."
5/5
2024-08-27
great support, great sales, great care - KUDOS
"This was the most pleasant experience I have ever had in purchasing hardware for our clients. Keep up the good work and I look forward to order again in the next few days."
5/5
2024-08-19
PaCo
"Well designed website, and easy to use. Customer service was exceptional, and they assisted me in making the decision to choose the proper components, and process the order efficiently. Mita H. and Chonriee were very professional and helpful.
Thank you and keep up the good work."
5/5
2024-08-12
Smooth eexperience
"While I don’t order a lot from Newegg, every time I do it’s always a smooth experience. No issues with payment or shipping times. One thing I really love is the detail in their listings. Call me a nerd but I find it useful."
5/5
2024-08-07
Elise V.
"I was becoming increasingly frustrated with the Newegg Business and the Newegg retail sites as some gear is on one site and not the other and the pricing is different on both sites. Thankfully, Elise Verduzco was able to help me out. She was wonderful and most helpful!
Thank You Elise!
Best Regards,
Dennis Glokler
TSCVoIP LLC"
5/5
2024-08-07
Unexpectedly Helpful and Easy
"I needed to return a monitor that came with a manufacturing defect but I took too long to ship it back after initiating the return. I spoke with Vince D. this evening who was able to re-issue a shipping label for me. It took maybe 15 minutes, with Vince checking in with me periodically, to resolve my request. I was very pleasantly surprised by how easy, helpful and quick this whole process was."
5/5
2024-08-01
PC support was amazing and makes me want to buy more from Newegg
"Newegg has great selection and great products. Today I contacted their customer support and got more than I was hoping for. Not only did I get the answers I needed about my new PC, I got a customer support representative who was knowledgeable, professional, personable. I can't think of any other company who has delivered so well. I have ordered from Newegg thru the years, but now I want to order more from Newegg knowing there are employees who can address my concerns."
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About Newegg.com (USA)
Newegg Commerce, Inc. (NASDAQ: NEGG), founded in 2001 and based in the City of Industry, Calif., near Los Angeles, is a leading global online retailer for PC hardware, consumer electronics, gaming peripherals, home appliances, automotive and lifestyle technology.
Retailer Information
Contact:
8:00am - 7:00pm PST (M-F); 8:00am - 4:30pm PST (Sat/Sun)
(800) 390-1119
customersupport@service.newegg.com
Newegg.com (USA)
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Category Rank
Newegg.com (USA) is ranked #4 in computers & electronics
Newegg.com (USA) is ranked #2 in computer hardware
