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/ 5 (0 reviews) average score over the past This merchant has not had any reviews over the last Six Months
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5/5
2007-02-02
"Had questions about installing my new DVD Burner, called and talked with one of your staff members. He were extremely patient and explained everything in great detail for me. Went home did exactly what he said and was done in 15 minutes. I will be telling everyone I know to purchase produces from your company. Your Customer service is number one in my book. Thank you very much. Gary Girard"
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5/5
2006-08-07
"The order was processed promptly and the items received were as good as expected."
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Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
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5/5
2006-04-30
"A+++ GREAT SERVICE AND PRODUCT!!!!!!!!!!!!!!!!!!
FAIR PRICING TOO!!!!!!!!!!!!!!!!!!!!"
Detailed Ratings
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
1/5
2006-04-11
"Maybe crying over spilled milk but, as a first time customer...
A recent purchase ordered, having gone on sale 2 days later, was denied a courtesy request for the sales price. Opticstor's Terry Harrison states, "We do not make it a practice to include past orders on new sales items. Prices and availability are subject to change without prior notice."
Initially thought sales experience was cold and unfriendly. Will think twice about ordering from them again."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
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About Opticstor / Optical Data Storage Solutions [DFW Depot]
A deeper look at the benefits and types of data storage devices.
Retailer Information
Contact:
9am-5pm M-F
512-246-8533
info@opticstor.com
Opticstor / Optical Data Storage Solutions [DFW Depot]
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