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4/5
2019-10-24
Payment order.
"Check in advance if there is money to cover the entire order, otherwise there may be problems like mine charged a price of 2"
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4/5
2012-11-29
"Had a decent online shopping experience with this site :) They get some sweet deals, so I took advantage, product arrived at a decent time, and the tablet ain't no iPad, but it does the job and I'm satisfied with what i paid for. Plus, I prefer the andorid anyways!"
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1/5
2012-02-06
"I had the exact same experience but with even more frustration and ongoing outright robbery. When I entered the Dealfind code, there was a glitch and the code did not go through. I had "Dealfind Dollars" as a refund from a previous experience with a fraudulent vendor, and I entered my credit card number to cover whatever was leftover, a few dollars. Turns out the card number was then taken as a full price order. I got in touch right away and they assured me that they would immediately remove the charge. And I went ahead and did the Dealfind order correctly.
However, I now find that they billed my credit card for the full price of $423.00 or so on November 29! Nowhere near the November 9 date all the ordering snafus occurred. Just out of the blue, and needless to say I've never received any merchandise from them just the same string of lying emails.
I am now preparing to pursue them for a refund if they are still in business, which is difficult to ascertain. Have also registered a dispute with the credit card company. Outrageous. Although Dealfind has tried to treat me fairly with complaints, there is nothing they can do. I will never buy a coupon from them again."
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1/5
2012-01-06
"I have experienced exactly the same scenario as GMinion. Both PC-Medics and DealFind have been no help in resolving this issue. I have requested full refunds from both and will wait to see have that turns out. There will be no further business with either company."
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1/5
2011-12-21
"PCMedics-911 is probably one of the worst companies that I've dealt with onshore. I've had some bad offshore online stores, but this one ranks quite high. I bought an Android tablet back on November 9th through Dealfind (which I found didn't take the time to repair any of this crapolla) to use on PCMedics-911 website, and I'm still waiting to receive this.
Here's the chronological order of things:
1. November 9th I receive an email from PCMedics-911 stating that I can place my order, so I place the order right in the early morning.
2. November 14th I wrote an email:
**My email**
I'm just wondering why my order is still in processing when I ordered it Thursday morning. My order number is #2171, and in my experience it should be shipped now--or at least in shipping/processing. Can you give me an update on this? Every time I call, I never get through to anyone.
Also, I left a message for someone to call me and I haven't heard back from them.
**The response I got back was**
Your item is currently being processed and prepared for delivery. Please allow up to two to three weeks for delivery. We value and appreciate your business and look forward to serving you soon.
3. November 27th I placed an email to question again about the delay, and I received a generic high volume email back.
**My Email**
I sent an email message about a week or two ago. I've been waiting for my shipping status to change from processing to shippped since the 11th of the month. How the heck is it taking so long. I was told to give 7-9 business days, and I still can't get a hold of anyone at your offices over the phone or on the "live chat". I'm tired of waiting since I order this item right at the first moment the deal opened. Please get back to me within 24 hours with a shipping update or I will contact my Credit Card company and de-authorize the transaction. Please don't make me take this route.
4. November 27th I received an email response with the following:
**Their email response**
We are truly sorry for the delay. We are processing and shipping items in the order that they were received. Your item has been sent to the shipping department.
5. December 2nd I opened a chat discussion with one of there online associates:
Adam
My Order invoice still says processing. Does this include shipping status as well? Also, do we get a tracking number?
it's been almost a month now
Order ID 2171
PC Medics-911.com
Good morning Adam, my name is Jack, I'll be happy to assist you today.
Sure, please wait while I look up your order.
Adam
k, thx
PC Medics-911.com
Thank you for holding Adam, I see that your item has been sent to the shipping department for delivery.
The system never updated itself from processing, we have been experiencing a glitch in our system. I apologize for the inconvenience.
Adam
Is there a tracking number that's been appended to the shipping yet?
PC Medics-911.com
I do not have that information Adam, I can find out and update your system once they inform us with the tracking number.
Adam
That would be nice. Only reason I say that is because I put my apartment number for delivery, and I want to make sure that I'm somewhat in the vicinity if it gets there when I'm at work. A side question I have is this--Can I change the shipping address to my work? Or would that require the shipping to be pushed back? Or is even possible at this stage
PC Medics-911.com
I would have to let the shipping department know, but if they haven't shipped the item already, it is possible, but it might delay it a day or two.
Adam
Well, is the item being shipped from BC, Canada? If it's being shipped from Canada then sure because it will get there before Xmas. If it's being shipped from the States, then I don't want to risk the chance of it getting here after Xmas
For items such as this one, does shipping take a week to get here in Canada? I'm curious because it's free shipping--so I'm guessing it's expidited
PC Medics-911.com
It depends which side of Canada you live in. We are based out of the west coast, in California.
If you live closer to us, then you will receive it sooner.
Adam
no worries, then. I'm located near Michigan/Buffalo area. I'll leave the address the same. With my locatin provided, is there a standard ETA to Canada for the shipping on this item?
PC Medics-911.com
Yes, it is typically 7-10 business days, however, due the holidays and heightened security, it may take longer.
**The immediately sign off after this**
6. December 20th I emailed again after Dealfind had released an official apology and possible refund. Today I receive this same answer from them in 3 different email responses back:
**PCMedics-911 response**
Please allow us to apologize for the delay. We would like you to know that we were not apprised of the email dealfind sent to our customers stating that their orders would not arrive by Christmas. We are truly sorry for the delay as these circumstances have been out of control. If you would like a refund you may request one thru dealfind. Again, we apologize for the delay.
I'm at the point now where I'm just fed up with this company. No respect, no communication, no willingness to get back to me on time. I'm afraid even to request a refund as THAT might take just as long to get back to me. Beware those who deal with Dealfind and International or non-Local businesses online, you could lose both your time and money."
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