Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
"Ordered a couple of small parts for my 1983 Honda FT500 Ascot. Partzilla had the parts in stock and I had them in less than a weeks time. If, however, Partzilla DOESN'T have the parts in stock wait times can be MUCH longer!! I just hit it lucky and they had the parts in stock."
"After reading prior reviews I was a little skeptical about ordering. I can say that both of my orders were not only perfect with every part but also extremely fast shipping!! They have all the parts I need for my ATV that I have been unable to find anywhere else. The parts have been perfect and an exact fit! I will definitely use Partzilla in the future for all my needs!! AAAA++++"
"Another great job with service!
With cellphones the way they are, I had a hard time finishing my order. I hung up and completed the order online only to have both orders canceled. When I called in again after a week. I reordered the part and was given the fast shipping for free. Great job making up for bad communication! Always great parts and customer service!!"
"They quickly and happily sent me the replacement part for free and no extra charge from the original order with no hassle or questions. Always the Best customer service here. 5 Starz"
"There was an issue with a box being damaged (slit on the side) during shipping and a small item missing from the package. I called to report the problem and they resolved it immediately by sending out a replacement. The whole process took maybe 10 minutes to resolve. Very professional service and I will absolutely use them again in the future."