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1/5
2013-05-15
"I placed my order yesterday morning (like 3AM). Primotronix called me, and tried to up sell me, saying they needed to speak to me to verify my phone number...
I refused the upsell, and expected to see a charge on my card very shortly after the phone call. No.
The site seemed shady to begin with, but once my card wasn't charged, I decided to look into it further. Sounds like it was all probably too good to be true.
My order hasn't been processed, and now they're closed until Friday.
All I know is my order better ship ASAP, and it better be right. I ordered on a debit card, and took the measure of moving the funds on the card, into a different account, all except the EXACT amount I agreed to pay them. If they try any shenanigans, it just won't go through.
Will update when I get my product. I ordered a Nikon D5200 (body only), so there SHOULDN'T be any way to mess that up, but we'll see.
EDIT- I just called them up and asked for a status update. They said the camera wasn't in stock, and they were hoping to get it in, within 2 weeks. I told him to cancel the order, he said ok and hung up abruptly. They were obviously unhappy that I didn't go for their BS with the upsell.
Garbage company.
Here's hoping they don't try to ransack my card now."
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5/5
2013-05-14
"customer service followed up with me on order to verify my address, excellent service."
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5/5
2013-05-14
"Great Pricing and good customer service"
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4/5
2013-05-14
"Wanted to say thanks for all the help that customer service provided, you guys were great."
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5/5
2013-05-14
"Great customer service. Called to verify order within three days."
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4/5
2013-05-14
"Very good customer service, comfirmation e-mail came right away, followup call came next day. Good pricing."
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5/5
2013-05-14
"the price was very good, and a good customer service."
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5/5
2013-05-13
"Good prices. Responsive company. Nice to engage with."
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5/5
2013-05-13
"Awesome pricing! Superior customer service! I will defiantly be using them in the future!"
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5/5
2013-05-13
"I found Primotronix through Google Shopping and was impressed by their high customer rating and they had an extremely competitive price. I went ahead and placed the order and was very pleased by their overall service."
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5/5
2013-05-13
"Easy to work with I would recommend."
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4/5
2013-05-13
"Good customer service and pricing."
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5/5
2013-05-13
"Good customer service, and they offer a good price."
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5/5
2013-05-13
"Primotronix.com has great and professional customer service. And the product is cheaper than other sites I go."
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1/5
2013-05-11
"Do not order from this company!! Two weeks after ordering the camera, I finally hear from them. Proceed ed to upsell and charge a large amount for insurance and shipping. Should have cancelled then. Another 5 days go by and no shipping notification . Called, on hold for 15 min. , finally told emails are in my junk box-- wrong, of course they weren't. Also told the camera was at the warehouse so they could not provide a shipping tracking number but I would have one soon as camera was to go out ( or had gone out) that day. Again nothing for several days and ready to call and cancel when receive a tracking notification. Camera finally arrives on may 11 (originally ordered 4/9). Camera is NOT in factory packaging and there is no warranty card!! I' be been lied to and sold a product that was not as advertised. DO NOT BUY FROM THIS COMPANY!!"
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800-571-2717
cs@primotronix.com
Primotronix.com
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