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/ 5 (0 reviews) average score over the past This merchant has not had any reviews over the last Six Months
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3/5
2015-10-29
"I purchased a plan with my iPhone, and when I filed for a claim, instead of the 48hours turn around time it took a week. Furthermore, I was having problems with the iPhone sent to me, and had Apple look at it and was deemed defective by them so they swapped the phone out for a new one. Upon receiving the new phone from Apple, I then called customer service so I can change the IMEI/SERIAL# so the phone is still insured. I was then told that I would have to CANCEL my plan and restart a plan. Now when re-starting a plan, you have a 2-weeks start date for when the plan would be active, my problem with that is, the process of receiving a new phone from Protect Your Bubble was more of an inconvenience than going to the Apple Store, furthermore, the phone that was sent to me BY Protect Your Bubble was found to be defective and now I am losing the 2-weeks of service and repay the month of October just to have coverage for the phone I have."
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5/5
2015-10-29
"I have never settled a claim with ProtectMyBubble but the purchasing and security you feel is easy."
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1/5
2015-10-29
"I bought your insurance thinking that you covered theft.
Yesterday after speaking to “Mandy” I discovered you don’t and will cancel because of that.
I believe the advertising did not present your insurance that way.
I am disappointed.
AND your staff, every time I contact you, provides me with CONFLICTING information.
For instance - JUST ONE OTHER INSTANCE - Yesterday I was told I need to cancel on your website. Now I see this message on your website:
"To cancel your policy, email us at ****@**** or call 1 ***-***-****"
Everything with your company seems so much more complicated than needed.
Pier Marton"
4/5
2015-10-29
"The process of signing up with easy ! Im so glad my co-worker suggested & the rate was fare"
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4/5
2015-10-28
"This was just a pain to re-enter everything because with the new chip credit cards I forgot to enter my new card and the policy lapped. My fault- didn't get the email on it. Then I have spent a lot of time the past few days trying to get it back up and no one told me til now I had to re-do everything-even after calling and checking on it."
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5/5
2015-10-28
"So far so good, easy to sign up for and seems easy to make a claim."
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5/5
2015-10-28
"i shopped 5 other options you guys are the best and easiest"
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5/5
2015-10-28
"Very good find! Stumbled upon the product on a TV commercial."
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5/5
2015-10-27
"Just awesomely happy that I don't have to pay the expensive fees the rental car company charges for the same or less coverage."
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5/5
2015-10-27
"I was a few days late signing up for Apple Care+ - Just happy to know I can cover a phone that cost me a fortune. Relieved."
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5/5
2015-10-26
"It was quick and painless will definitely recommend!"
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2/5
2015-10-26
"The website could not load my info --had to re-enter my data 4 times before it finally went through. Once the sale is made, paying should not be a hassle for customers."
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4/5
2015-10-26
"Customer service was not able to help me update my billing information, gave me an email address for support. Figured the problem out after a half an hour. Should have # for support posted."
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5/5
2015-10-26
"very simple to purchase, hope i'll never need to use it :-)"
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5/5
2015-10-26
"At 50% less than the cost of what the rental car company was charging I can't be anything but thankful."
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46 - 60 of 1465 reviews
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Retailer Information
Contact:
For protection plans: customersupport@mobile.prote
Protect Your Bubble
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Category Rank
Protect Your Bubble is ranked #16 in finance
Protect Your Bubble is ranked #8 in insurance
