Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
5 / 5 (43 reviews) average score over the past This merchant had 100% positive reviews over the last Six Months 
Online Ordering
Secure Order Processing
Online Order Tracker
Customer Support Help
RMA
Six Months
Positive: 43
Neutral: 0
Negative: 0
Online OrderingSecure Order ProcessingOnline Order TrackerCustomer Support HelpRMA
Write a Review
Customer Reviews | Filter Reviews
5/5
2025-02-24
Thank you
"I appreciated the help in choosing a custom computer that fits my needs, nice job"
Detailed Ratings
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
5/5
2025-02-21
My representative Geno needs to be cloned and dispersed across the country
"I have never experienced such immaculate, intelligent, enthusiastic customer support in my 41 years of existence! Every question I had was answered, he was patient with me when I talked over him, knew everything and than some and it was clear, he loves what he does for a living - which is vital in a customer service role. He did not try to upsell me and was even helpful in guiding me on components for my system that Puget does not sell (monitor to coincide with my tower)."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
5/5
2025-02-19
Best customer service!
"Unbelievable attention to detail, technical knowledge and willingness to explain the pros and cons of the various component options as it applies to my unique workflow. I look forward to a long relationship with Puget Systems!"
5/5
2025-02-10
Puget is the future of system building
"Whether you're looking for something as simple as a prebuilt or a workload and task specific computer or even a bulk order for an office Puget has you entirely covered, gaming, AI, Intel, AMD, there are no boundaries here outside of part availability and they'll either have a build ready in seconds for you to order or talk you through anything and everything you need!
Shipping was a problem for me and they had me covered, it's been perfect!"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
5/5
2025-02-10
Good job
"I had to be brought up to speed on some of the options, and that caused a bit of confusion, but Puget (Geno) had my back. And I got (and am currently using a "hot damn" laptop! Thanks Geno!"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
5/5
2025-02-07
Terrell was awesome
"Speedy, helpful, and patient"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
5/5
2025-02-06
Smooth Experience
"While Puget Systems isn't the cheapest builder around, I've found I prefer the choices they offer for their systems over other builders I looked at. There are sufficient choices available to allow choosing the system I want, without so many choices that analysis paralysis sets in. Moreover, there are no hideous rainbow glowy bits on my system - I want something unobtrusive that does its job rather than a glowing alien monstrosity, and that's what I have.
Customer Service checked with me to make sure my options were going to do what I wanted and offered to answer further questions or provide additional assistance - though nothing further was needed in my case.
Build time was within the estimate provided up front, and there were no issues with shipping. I received my new system in the expected time frame, and have had no issues with it to this point.
A simple set of choices that let me get what I wanted without trying to overload with unnecessary complexity, good customer service, and a working system at the end of it. This is my second Puget Systems computer, and the previous was still going strong after five years; I'm quite pleased with them."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
5/5
2025-02-04
Great Company
"Every system I have purchased from Puget for my organization has performed flawlessly and been super reliable. I've shopped around and for the money you can't beat Puget Systems."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
5/5
2025-01-31
Not a better company to work with.
"Just another excellent experience. Love working with Geno. I buy from Puget every three years.
Thanks Puget Systems."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
5/5
2025-01-30
Repeat Customer
"This is the third system I've ordered from Puget. Quality and customer support have always been excellent."
5/5
2025-01-24
Awesome
"Purchasing for a Veteran, most excellent customer service!!!"
5/5
2025-01-17
Easy As Pie
"I wanted to quickly purchase a workstation to use for Inventor CAD modeling because workstation just failed last night. Puget had 2 options perfectly configured for this. One was out of stock so I took the other (lack of choice makes best decision). I had to check on one technical detail, so I called and got a quick answer. Making the purchase on line was as "easy as pie.""
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
5/5
2025-01-03
Simply the BEST
"I can't say enough wonderful about Puget! Nathan is amazing and has saved us from big computer purchasing mistakes. We will never buy anything other than Puget at our small landscape architecture business. Thank you for being part of our team!"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
5/5
2024-12-23
Terrific.
"Puget is always more than helpful and professional."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
16 - 30 of 2730 reviews
Read our Trust Guidelines
To learn more about reviews and trust on ResellerRatings.com, visit our trust page.
Help Report Fake Reviews
Notice something strange about a store's reviews? Let us know, or report the review directly.
About Puget Systems
Puget Systems blends the roles of system integrator, consultant, and workflow expert to provide our customers with tailor-made workstations and servers built to handle demanding workloads. Our process starts with a focus on client needs, rather than what we have on the shelf. In fact, there are no pre-built systems on the shelf! Instead, we are a trusted partner who will listen to each unique situation and customize solutions to customer pain points. Those include desktop, rackmount, and mobile workstations as well as servers and storage systems with a wide range of available hardware components. We operate across a wide range of industries, with particular specialties in Media and Entertainment, AI and Machine Learning, and Engineering. No matter what your workflow is, though, we can help!
Retailer Information
Contact:
Weekdays, 7am - 5pm PST
425-458-0273
support@pugetsystems.com
Puget Systems
visit the website
Share Puget Systems's Store Rating
0%
Reply Back Rate
This retailer does not reply back to reviews.
Collection Status
This company is currently soliciting reviews
Category Rank
Puget Systems is ranked #61 in computers & electronics
Puget Systems is ranked #19 in computer hardware
