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5 / 5 (42 reviews) average score over the past This merchant had 100% positive reviews over the last Six Months 
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Six Months
Positive: 42
Neutral: 0
Negative: 0
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5/5
2015-09-14
"Seriously the best, and I buy and support computers for a living."
5/5
2015-09-10
"The staff at Puget is extraordinary. They are knowledgeable, helpful, and patient. This is my second purchase of a home computer from these folks and I have no regrets."
5/5
2015-09-07
"Working with Puget Systems has been a satisfying experience. My computer arrived a little over a week ago and has been working fine from the start. I removed it from the shipping box, plugged in the cables from the old computer and started it up. Fired up without a hitch. I was not looking for a particularly unusual computer, but there were some components that I wanted and I did not want to have to buy a computer bundled with more than I needed. Puget Systems provided configurations very much like I wanted and their customization allowed me to achieve the configuration I was seeking.
Before placing an order, I appreciated the interaction with the sales staff who reviewed my proposed configurations and provided feedback. In most cases the changes recommended addressed my intended use and reduced the overall cost. They did not seek to sell me more than I needed. I also appreciated the courtesy installation of requested software and the absence of "bloatware" that was of no interest to me. Their website was easy to use and navigate. The description and review of each component by Puget staff was very helpful. Their library of articles on computer hardware was also very useful.
After placing the order I was intrigued by the invitation to view the current status of my order. It was great seeing the comprehensive build list and the quality control testing that went into the computer. The technicians doing the assembling and testing attached their names to the list making for a very transparent process.
The computer was shipped and received as scheduled and arrived in good condition. The packaging was thoroughly effective. The system has been working without any problems. I did have the opportunity to contact Support to get some assistance with installing two hard drives from my old computer. The response was very timely and helpful.
I have been completely satisfied with my experience with Puget Systems. I would buy my next computer from them and would recommend them to anyone seeking a quality product as well as personal, professional, and committed customer service.""
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5/5
2015-09-06
"Computer works great and service is unparalleled. I've never been more in the loop on what tests were performed on my purchase."
5/5
2015-09-03
"Puget Systems impressed me from start to finish of the purchase. They answered my questions promptly and authoritatively while I was deciding on the model and specs. During the build process, they provided detailed progress info. When I got the system, I was impressed by the careful packaging, and having used it now for about 2 weeks, I can honestly say it's the best system I've ever had. I'm particularly impressed with how fast and quiet it is, even under load."
5/5
2015-09-02
"What a great company and great computer. I loved everything about the process...from Wilson assisting me on a Saturday and Sunday, to watching my system progress through the build, to all the extras (photo's, bios pictures, disks that came with components, original Windows 10 disk, etc.) to the communication all through the process.
I received my computer today and it is outstanding. Only one small change I would make is I wish they would not have created my account name or at least asked me what I wanted. Now I'm stuck with a account name that I don't want.
That is minor though and I would happily spend a bit more to support a quality company like this.
Highly recommend Puget Systems and they have earned a customer for life."
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5/5
2015-09-02
"What a great computer Puget Systems made for me. The best I've ever owned. I've purchased two other custom builds, one from EPO in Webster, TX, the other from Fry's, also in Webster. The Fry's machine was an AMD Spider with their Phenom Black CPU, dual ATI Radeon HD 3850 graphics cards, and 7-series chipset. Obviously, my current Puget Systems machine is a lot newer, but man, it blows away everything I've owned before. I run Far Cry 4, Dragon Age Inquisition, Skyrim, all with graphics settings maxed out and with great smoothness (I've not clocked the FPS, but VERY smooth). The person who helped me at Puget Systems reviewed my thoughts on the build and my use of the computer, and recommended two LESS EXPENSIVE options that have proven to be the right choice. I've owned the computer now for around 9-months, and it's been absolutely tops. Incredibly quiet (thank you SSDs, and quiet fans)! Incredibly fast. Window's Experience Index = 7.8! Customer's experience index = 10.0! I do 3D graphics modeling, play games as mentioned before + MMORPGs like FFXIV - never any problems. Very stable machine, no hardware failures in the 9-mos. or so that I've owned it. Totally satisfied!
This current machine is:
Processor: Intel Core i7-5930K CPU @ 3.50GHz 3.50GHz
Video card: Asus GeForce GTX 980 4GB STRIX DirectCU II
RAM: 32 GB - Crucial DDR4-2133 8GB (x4)
Storage:
Samsung SSD 840 EVO 250GB SCSI Disk Device (x2)
Western Digital Red 2TB SATA 6Gb/s
Blue Ray: Asus 16x Blu-ray Burner SATA
DVD: Asus 24x DVD-RW SATA
Puget Systems' staff were both very professional, and very knowledgeable about their offerings, they kept in touch during the build and burn in and the machine I received was packaged very well - in a very sturdy box with about a 4" air gap all around and the computer case box secured in the midst. I experienced NO problems with shipping whatever (well, I was alone when I got it home, so it was kind of a chore to unload from my truck).
Overall - my opinion - great machine for the price. Stellar, in fact."
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5/5
2015-08-31
"I am happy with my experience with Puget. There was an issue with slow boot time with my machine but that was resolved..."
5/5
2015-08-30
"As always: great advice in advance; great communication and care during the build; great followup and support after delivery."
5/5
2015-08-30
"The computer is absolutely excellent. Far surpasses machines I've bought from Dell, Digital Tigers, etc. Help in configuration and customization was thorough, detailed and patient.
I read a lot about building a performance machine, and was tempted to try it myself, but after searching for the best pricing on the components I selected, I found that Puget Systems charged a very reasonable and fair premium to do the build. Given that a few component problems were identified in the test and burn-in, I'm grateful I didn't have to navigate that situation on my own.
Packing, system documentation, and other details were also first class.
I couldn't recommend Puget Systems more highly."
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5/5
2015-08-28
"The performance of my new Obsidian computer which came highly recommended by professional securities traders has exceeded my expectations. The Obsidian shows no sign of vulnerability following a seemingly endless nightmare-like experience with my prior system, as delivered by a Puget Systems direct competitor, pertaining to a never resolved “freezing” issue. Hence, the upgrade in performance is like stepping up to a new BMW after driving a Volkswagen Beetle with an irreparable carburetor problem.
Thanks especially for tweaking the BIOS to maximize performance, the assurance that a technician is able and willing to assist if needed, foregoing the installation of annoying third party software, and providing materials and advice which have helped me transition to a new system.
Please keep up the outstanding work at a time when finding competent, skillful workmanship at a reasonable price is becoming increasingly difficult."
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5/5
2015-08-28
"My brother purchased a computer from Puget Systems; over the years he has raved about how great the computer is and the experience of dealing with the company . When it was time for me to purchase a new computer I ventured into their store and was amazed at their offerings. I finally chose a system that would fill my needs. Throughout the process my constant questions to the staff was answered quickly and succinctly. I received numerous updates while the computer was being assembled, and I was able to gather a lot of information on their website concerning the components and why they choose to use and install those units. I'm extremely satisfied and happy that I purchased and use a Puget Systems computer and join with my brother in wishing other folks would give them a try."
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5/5
2015-08-27
"Puget built a custom PC/server to help me run my computer. They helped me designed a first class computer that will last 4-5 years of constant use. Dual RAID drives, etc. They tested the product before delivery. I am thrilled with the outcome. Great job Puget!"
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5/5
2015-08-26
"Tremendous computer builder; they did a great job of working with me to get me the exact configuration I was looking for. Their service was OUTSTANDING!"
5/5
2015-08-20
"Puget Systems is a great company -- quality components, care in assembly, great customer service. Couldn't be happier.
Richard in Pennsylvania"
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991 - 1005 of 2736 reviews
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About Puget Systems
Puget Systems blends the roles of system integrator, consultant, and workflow expert to provide our customers with tailor-made workstations and servers built to handle demanding workloads. Our process starts with a focus on client needs, rather than what we have on the shelf. In fact, there are no pre-built systems on the shelf! Instead, we are a trusted partner who will listen to each unique situation and customize solutions to customer pain points. Those include desktop, rackmount, and mobile workstations as well as servers and storage systems with a wide range of available hardware components. We operate across a wide range of industries, with particular specialties in Media and Entertainment, AI and Machine Learning, and Engineering. No matter what your workflow is, though, we can help!
Retailer Information
Contact:
Weekdays, 7am - 5pm PST
425-458-0273
support@pugetsystems.com
Puget Systems
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Puget Systems is ranked #64 in computers & electronics
Puget Systems is ranked #19 in computer hardware
