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5 / 5 (42 reviews) average score over the past This merchant had 100% positive reviews over the last Six Months 
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Six Months
Positive: 42
Neutral: 0
Negative: 0
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5/5
2024-03-09
Puget System, The Best . . .
"My most recent purchase from Puget Systems is my second Puget Systems computer. I'm a landscape photographer who works with very large digital files. This new computer is able to process these files in Photoshop and Lightroom Classic in addition to the latest AI photography plug-ins, with ease.
As I have come to expect the folk at Puget Systems are true professionals who are interested in solutions for uses, not just selling hardware. The advice I received was honest, straightforward and correct!
The purchase and build process is efficient and fun. Being able to keep track of the "build" steps was educational, and fun, and made the short wait for shipment actually kind of enjoyable.
Support was immediate all the way through the process and even after receiving my computer. I was impressed by Puget Systems internal communications coordination. I would receive email responses from different members of the team, who quite obviously were very well briefed on "where we were" in the process of communicating on any given issue or question. I find that remarkable in today's world. Bravo to the culture there.
There's not a doubt that all of my future hardware / solutions needs will be met by this outstanding company.
Rand Adams
Rand|Photographics"
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5/5
2024-03-08
Geno was amazing
"Geno helped me out, and we were able to meet my company's allowed budget and still get an incredible computer."
5/5
Updated on: 2024-03-03
So good!
"Puget is great. Keep it up!!!!"
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5/5
2024-02-27
Gen8Higher
"Puget Systems' tecnnical consultants were extremely patient and helpful in responding to all of my concerns."
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5/5
2024-02-26
The only company I trust!
"I just ordered my 3rd system from PugetSystems. Nothing says confidence like a repeat customer. Their tech support is second to none."
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5/5
2024-02-25
A service that's worth the price
"I ordered my first computer from Puget Systems in 2013. I was so impressed by the high quality of service that I ordered a second computer from Puget Systems in 2024. I'm happy to say the quality of service is just as good as it was in 2013. I'll most likely order a third computer from them down the road.
The first computer ran without issue for 6 years and then the GPU died. I replaced the GPU and it continues to run strong to this day. I've now had that computer for over 10 years."
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5/5
2024-02-21
Very helpful patient staff
"They've been very helpful and knowledgeable answering all my questions as I select a computer."
5/5
2024-02-15
Great Customer Service
"I appreciate the customer service you provide. Thank you"
5/5
2024-02-14
No hesitation about using them again...
"From the time I did a computer build and saved it to the time it was delivered, the whole experience was a positive pleasant one. I knew at all times what was going on with the build. I kept a friend of mine informed and he decided to order a system from Puget as well.
Thank you Puget and would highly recommend without reservation!"
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2/5
Updated on: 2024-02-01
Third time not a charm
"This was my third system from Puget, but my third time is definitely NOT a charm. They sent me a motherboard that must be removed to replace the CMOS battery. It's an ASUS ProArt Z790-Creator WiFi, but I wonder what idiot/moron/imbecile/lamebrain came up with this design. I found this online post about the ProArt Z790 from a person who builds his own water cooled computers: "Stay clear of motherboards where it takes two hours to replace a CMOS battery. I had to do this today. The CMOS of the Proart requires mobo removal and removal of the IO board shield in order to unplug the CMOS battery, and then no shop has such a battery. I ended up cutting off the wires and soldering them onto a new 3V battery designed with solder lugs. See attached (photo) what the rubbish looks like." Guess I should have done my homework before ordering, but trusted Puget to include decent components in their builds. Their own tech support person described the battery replacement as "sad". Their reply to my complaint was "If the CMOS battery does need to be replaced within the lifetime of the system, we can swap it out for you in our repair shop." Which means: (1) the hassle of packing it up and getting it to UPS or FedEx (2) the inconvenience of having no computer for probably 2 weeks (3) the shipping expense of $242 round trip. When the battery died in my old system, I spent a few bucks at Walgreens for a new battery and had it replaced in 5 minutes. What a joke!"
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5/5
2024-01-30
Love Puget Systems - Great Computers/Easy Process
"I've purchased three computers from Puget Systems now, and all three have been fantastic purchases. Puget Systems offers great flexibility in putting together just the computer you want, ease of purchase process, and a knowledgeable helpful staff. And the computers they make are fast, efficient, reliable, and lasting.
You can't go wrong with Puget Systems. If you want a computer, go to Puget. There's no reason to buy an off-the-shelf computer from another company when you can literally design exactly what you want with Puget and get amazing service and a fantastic product."
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5/5
Updated on: 2024-01-24
A computer for a fast telescope
"This PC with 16 Cores and 16 TB will allow us to hunt for mergers of black holes in the universe and search for laser pulses from extraterrestrial civilizations. It will consume and analyze data from a frontier PlaneWave telescope."
5/5
Updated on: 2024-01-19
Excellent
"Every aspect of buying a computer: knowledge, professionalism, patience, courtesy, accessibility, was top notch. A pleasure to do business with this company!"
5/5
2024-01-16
The need for speed
"This will be a major up-grade from what I'm currently using. Purchasing this system was easy."
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5/5
2024-01-10
jeff is cooooooooooooooooooooool
"jeff is the man, helped build many top end systems, he knows deh whey"
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91 - 105 of 2730 reviews
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About Puget Systems
Puget Systems blends the roles of system integrator, consultant, and workflow expert to provide our customers with tailor-made workstations and servers built to handle demanding workloads. Our process starts with a focus on client needs, rather than what we have on the shelf. In fact, there are no pre-built systems on the shelf! Instead, we are a trusted partner who will listen to each unique situation and customize solutions to customer pain points. Those include desktop, rackmount, and mobile workstations as well as servers and storage systems with a wide range of available hardware components. We operate across a wide range of industries, with particular specialties in Media and Entertainment, AI and Machine Learning, and Engineering. No matter what your workflow is, though, we can help!
Retailer Information
Contact:
Weekdays, 7am - 5pm PST
425-458-0273
support@pugetsystems.com
Puget Systems
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Category Rank
Puget Systems is ranked #63 in computers & electronics
Puget Systems is ranked #19 in computer hardware
