ResellerRatings
preloader
Puget Systems
Puget Systems Elite Status
Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
5 / 5 (45 reviews) average score over the past
5
100.0 %
4
0.0 %
3
0.0 %
2
0.0 %
1
0.0 %
Positive: 45
Neutral: 0
Negative: 0
This merchant had 100% positive reviews over the last Six Months
online_order
Online Ordering
secure_order
Secure Order Processing
order_tracker
Online Order Tracker
customer_support
Customer Support Help
rma
RMA
rr-logo
Write a Review

Customer Reviews | Filter Reviews

  • Customer Service
  • Payment
  • Product
  • Service
  • Shipping
  • Technical
preloader

Verified

5/5
2024-04-13
So Happy!
"Between browsing the website, learning from YouTube, and interacting with sales/support/technical people, my entire experience with Puget Systems has been top-notch! I am really happy!"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
Updated on: 2024-04-06
Great experience building a custom system
"After years of limping along my wife was ready to upgrade her old Windows 7 Photoshop computer. She's added 3D modeling to her arsenal of skills and the old beast just couldn't keep up. Obviously hardware and software have changed dramatically in recent years, so we were struggling to determine how to proceed. After coming across a reddit post recommending Puget Systems for this sort of thing I spent some time reading and playing with the configuration options. Two phone calls to Terrell at Puget helped us narrow everything down and her new computer is on it's way, ready to handle her needs today and with plenty of room to grow in the future. Very happy with our experience! Update: Her system arrived, well packaged and in perfect shape. I appreciated the updates and photos of her system as it was being built and tested. Everything powered up fine and the initial set up was a snap with the enclosed guide. I've got all her programs and utilities installed and it's ready for her to put it to work. No glitches at all running it with a KVM switch, and both her printers installed easily and are running as expected. And man, this thing is fast! :)"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2024-04-04
Puget laptops are back!
"Was disappointed when laptops were discontinued some years ago. I've had two desktops which have been great (both still working fine). But when you are on the road with your camera it's great to have the computing power you need."
Helpful
Cool
Delete Review
Share

5/5
2024-04-03
Delightfully, Puget Offers a Laptop
"I returned to Puget because my old Puget laptop is too old to run Windows 11. The old Puget laptop still runs plenty fast and has been problem-free despite almost constant use. It still runs all my apps. The old Puget laptop is reliable and still fast. I think my new Puget laptop will also be highly reliable and even faster. I found a winning company, Puget Systems. And that's why I'm getting my new laptop from them."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Helpful
Cool
Delete Review
Share

5/5
2024-03-22
Now THAT was a white-glove customer experience!
"Nathan spent extensive time with me exploring all the options for a custom build desktop, and configuring a system best suited to my needs. The proposal was delivered through their website, which is clean and easy to navigate. The cost is higher than buying a mass market workstation from a big box store. The positive feedback which I received from existing Puget Systems clients was the reason I selected them, and I am very pleased with the experience."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2024-03-15
Good so far...
"The Rep at Pugets systems did a configuration for me based on my particular needs. This is my first purchase from them so we'll see how it goes..."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2024-03-09
Puget System, The Best . . .
"My most recent purchase from Puget Systems is my second Puget Systems computer. I'm a landscape photographer who works with very large digital files. This new computer is able to process these files in Photoshop and Lightroom Classic in addition to the latest AI photography plug-ins, with ease. As I have come to expect the folk at Puget Systems are true professionals who are interested in solutions for uses, not just selling hardware. The advice I received was honest, straightforward and correct! The purchase and build process is efficient and fun. Being able to keep track of the "build" steps was educational, and fun, and made the short wait for shipment actually kind of enjoyable. Support was immediate all the way through the process and even after receiving my computer. I was impressed by Puget Systems internal communications coordination. I would receive email responses from different members of the team, who quite obviously were very well briefed on "where we were" in the process of communicating on any given issue or question. I find that remarkable in today's world. Bravo to the culture there. There's not a doubt that all of my future hardware / solutions needs will be met by this outstanding company. Rand Adams Rand|Photographics"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Helpful
Cool
Delete Review
Share

5/5
2024-03-08
Geno was amazing
"Geno helped me out, and we were able to meet my company's allowed budget and still get an incredible computer."
Helpful
Cool
Delete Review
Share

5/5
Updated on: 2024-03-03
So good!
"Puget is great. Keep it up!!!!"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Helpful
Cool
Delete Review
Share

5/5
2024-02-27
Gen8Higher
"Puget Systems' tecnnical consultants were extremely patient and helpful in responding to all of my concerns."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2024-02-26
The only company I trust!
"I just ordered my 3rd system from PugetSystems. Nothing says confidence like a repeat customer. Their tech support is second to none."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2024-02-25
A service that's worth the price
"I ordered my first computer from Puget Systems in 2013. I was so impressed by the high quality of service that I ordered a second computer from Puget Systems in 2024. I'm happy to say the quality of service is just as good as it was in 2013. I'll most likely order a third computer from them down the road. The first computer ran without issue for 6 years and then the GPU died. I replaced the GPU and it continues to run strong to this day. I've now had that computer for over 10 years."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2024-02-21
Very helpful patient staff
"They've been very helpful and knowledgeable answering all my questions as I select a computer."
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2024-02-15
Great Customer Service
"I appreciate the customer service you provide. Thank you"
Helpful
Cool
Delete Review
Share

5/5
2024-02-14
No hesitation about using them again...
"From the time I did a computer build and saved it to the time it was delivered, the whole experience was a positive pleasant one. I knew at all times what was going on with the build. I kept a friend of mine informed and he decided to order a system from Puget as well. Thank you Puget and would highly recommend without reservation!"

Detailed Ratings

Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Helpful
Cool
Delete Review
Share

91 - 105 of 2736 reviews
cell_image

Read our Trust Guidelines

To learn more about reviews and trust on ResellerRatings.com, visit our trust page.

cell_image

Help Report Fake Reviews

Notice something strange about a store's reviews? Let us know, or report the review directly.

About Puget Systems

Puget Systems blends the roles of system integrator, consultant, and workflow expert to provide our customers with tailor-made workstations and servers built to handle demanding workloads. Our process starts with a focus on client needs, rather than what we have on the shelf. In fact, there are no pre-built systems on the shelf! Instead, we are a trusted partner who will listen to each unique situation and customize solutions to customer pain points. Those include desktop, rackmount, and mobile workstations as well as servers and storage systems with a wide range of available hardware components. We operate across a wide range of industries, with particular specialties in Media and Entertainment, AI and Machine Learning, and Engineering. No matter what your workflow is, though, we can help!

Retailer Information

Contact:
Weekdays, 7am - 5pm PST
425-458-0273
support@pugetsystems.com

Puget Systems

visit the website

Share Puget Systems's Store Rating

0%

Reply Back Rate

This retailer does not reply back to reviews.

Collection Status

This company is currently soliciting reviews

Active Rep

preloader

Category Rank

Puget Systems is ranked #49 in computers & electronics

Puget Systems is ranked #14 in computer hardware