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5 / 5 (42 reviews) average score over the past This merchant had 100% positive reviews over the last Six Months 
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Six Months
Positive: 42
Neutral: 0
Negative: 0
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5/5
2014-12-06
"I have not yet used the product but the buying experience was great. Very knowlegable employees.
The company does a good job of keeping the customer informed of the progress of their custom built computers"
5/5
2014-12-06
"Expert advisers. Excellent options available to build our custom computer. Great follow-up from people that care!"
5/5
2014-12-05
"I started researching for a new computer to purchase and I of course, Googled it, - 'American built computers'. Puget's website came up as an American built computer company. I emailed Puget and William George responded, as he did for many other emails. Answered all my questions, no matter how insignificant they were. I appreciated the one-on-one help and I also wanted to support an American, home-town company. I was not disappointed! Wonderful customer service, Wonderful product. Wonderful attention to detail and follow-up. You will NOT regret buying from this company"
5/5
2014-12-04
"The building process of a computer was very simple. They gave me a list of some of the best options in the industry for cost efficiency, so I did not have to root through thousands of products. They answered my questions quickly and completely. And the final product was better than I expected.
The attention to detail and emphasis on customer service, professionalism, and quality is something no many companies match these days. I have recommended the company highly to several friends and I will recommend it again to anyone. For any future custom builds or even just updating the machine I have now Puget is the company I will come back too again and again."
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5/5
2014-12-01
"Great experience! I was very excited to receive my computer from Puget!"
5/5
2014-12-01
"Machine is great as was the service and quick responses to questions. They even called on delivery day to make sure received and working okay. Great job getting it set up, just turned on and everything worked right out of the box."
5/5
2014-12-01
"The folks at Puget Custom Computers were friendly and knowledgeable, as always. This is the 3rd system I've purchased from them; there's nothing like the power and flexibility of a custom built computer. I expect my wife will get many years of enjoyment from her new laptop."
5/5
2014-12-01
"This is my third experience ordering a Serenity desktop computer from Puget Systems over the last seven years. Each time their service and responsiveness have been exemplary. They are good people to work with, and you get the exact components you order."
5/5
2014-11-30
"Overall I have been very satisfied my laptop. My only issues were that for the price it did not come with a backlit keyboard or a TPM chip. I knew this before I bought it but really wish it came with both.
However outside of the above items, the laptop is a well engineered machine with quality components and the service to back it up. I really appreciated the quick responses to the few questions I had after buying it."
5/5
2014-11-28
"The most impressive customer support that I've seen in twenty years of shopping online."
5/5
2014-11-26
Puget computers, the best computers in the market.
"Puget computers are head and shoulders above the rest. In test after test it never let me down. These guys know how to build a computer. They are courteous and very professional and know what they’re talking about. Their computers are very reliable. There are beautiful inside and out. You can tell these are well-built computers. I give the company and the workers five stars. The desk top computer I ordered from Puget was the best investment I’ve ever made. The computer is so fast it amazes me. I would recommend Puget computers to anyone who is looking for a reliable, fast, worry free and inexpensive computer. This computer is awesome. It arrived on time and was boxed extremely well. I would buy another Puget computer in a heartbeat. I don’t normally do these kind of reviews but I’m so impressed with Puget I just had to say something about the company and the people. Their people are amazing. Jeff Stubbers is an amazing guy. He helped me from beginning to end. He returned my emails, he was there by phone. He made me feel like part of the Puget family. Try getting any of that from any of the major computer companies and you’ll get laughed at. Thanks guys, you all are the best."
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5/5
2014-11-24
"They were courteous, prompt, and fully answered all of my questions. Their product met my expectations, and their service exceeded them."
4/5
2014-11-20
"The computer is awesome and the whole process was easy and transparent. Puget's website allows you to follow step by step and get updates on delivery timing. The issue I had was that 2 screws fell out when I pulled the computer out of the delivery box. I heard one screw fall on the floor and picked it up so it was not an issue. A couple of days latter there was a rattle inside. I had to open up the case and I found another screw rolling around inside the case. The 2 fixes took less than 5 mins. and its not an issue but it would have been a pain in the arse if I had lost the screws. Given the quality control that Puget undertakes I would have expected them to check the tourque. Having said all that, the computer is awesome and I would buy from Puget again. In fact they called me to see how the computer was and I told them about the screws. I think its a great company with great customer service."
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5/5
2014-11-19
"Very pleasant people, quick to respond to questions and very willing (and overly capable) to help."
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About Puget Systems
Puget Systems blends the roles of system integrator, consultant, and workflow expert to provide our customers with tailor-made workstations and servers built to handle demanding workloads. Our process starts with a focus on client needs, rather than what we have on the shelf. In fact, there are no pre-built systems on the shelf! Instead, we are a trusted partner who will listen to each unique situation and customize solutions to customer pain points. Those include desktop, rackmount, and mobile workstations as well as servers and storage systems with a wide range of available hardware components. We operate across a wide range of industries, with particular specialties in Media and Entertainment, AI and Machine Learning, and Engineering. No matter what your workflow is, though, we can help!
Retailer Information
Contact:
Weekdays, 7am - 5pm PST
425-458-0273
support@pugetsystems.com
Puget Systems
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Category Rank
Puget Systems is ranked #57 in computers & electronics
Puget Systems is ranked #17 in computer hardware
jonbach from Puget Systems has responded
Posted Nov-27-2014