Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
JCarney-PumpProducts from Pumpproducts.com has responded
Posted Sep-04-2018
Hi, we're glad you had a good shopping experience. If there is anything more we can do for you, please don't hesitate to email us at info@pumpproducts.com or give us a call at 1-800-429-0800.
"Chris directed me to a more economic brand that'll do the job. Saved me some $. All good. Thanks Chris.
PS: Never saw the coupon for opening an account and providing e-mail. Oh well."
"I had trouble with a Gould pump system that services three homes. Will managed the situation with a professional, compassionate, clear and prompt manner. It was not an easy problem to solve, and we had communication issues with Gould. Without complaint or indifference, he gave me the confidence that it would all be resolved. Ultimately, he facilitated communication, and resolution with my pump system."
"Needed parts for my goulds pump. while doing so i realized i over payed at grainger last time... wish i knew about you sooner! thanks for the good deal"
PumpProducts-Mike from Pumpproducts.com has responded
Posted Aug-21-2018
Hey Matt, we hope the transaction was smooth and simple. If there's anything else we can do for you, please email us at info@pumpproducts.com or give us a call.
"The exceptional customer care service of Cheryl Carney, smoothed my feathers!
The delivery was quick.
The assistance of Customer Service to assist me in the return was remarkable!
Customer service is the face of the company.... their reputation depends on it!
Bravo to this company for hiring and retaining first class Customer Service!
Thank you, Ms Carney for righting a wrong!"
JCarney-PumpProducts from Pumpproducts.com has responded
Posted Sep-04-2018