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Quilterswarehouse.com
Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
-- / 5 (0 reviews) average score over the past
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This merchant has not had any reviews over the last Six Months
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5/5
2022-08-17
Great to work with
"I ordered a few things a couple months back. No problems. Will definitely be ordering from them again."

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1/5
2020-03-06
Ordered Pattern, no pattern received
"I ordered a pattern, credit card was process, and I haven't received the pattern to date. I left two messages and sent an email without a response. DO not order from them!!!!!"
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1/5
2020-03-05
Don’t order from quilters warehouse
"I placed an order 12/09/2019 and have emailed several times and called several times. No item received to date. No answer to emails other than order processed and n one never answers phone or responds to our calls. They do not give you your money back. I really wanted this pattern so tried to wait it out. Never never order from this place. It is a scam."

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1/5
2020-02-21
If I could, I would give a zero.
"I ordered a pattern on 01/29/20 and as of today have not received it or any response to my inquiries. I sent e-mails on 02/13/20, 02/15/20, 02/20/20 and called on 02/17/20 and twice on 02/19/20 only to be able to leave messages. I have now tried contacting them thru their web site by requesting a return call and sending communications. I doubt they will even attempt to respond back. I would not deal with this company. Buy beware!!!!"

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1/5
2019-11-26
Customer Service non-existant
"I ordered a pattern on 11/20/19. I have not received any shipping information. The only indication is that the order is processed. No information about shipping date. I have sent 2 emails and called their make believe 800 customer service number. I am suspicious that this website is a scam. I plan on disputing the charge."

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1/5
2019-11-21
No Response
"I ordered a pattern on 11-1-19 and have not received a pattern. I have emailed them twice and received no reply. Also tried to log onto the account that I created and was told my password was invalid. Clicked on box to receive email to receive new login and received nothing. Extremely poor company. Very disappointed because I really wanted this pattern. I also will contact PayPal to see about getting a refund."

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1/5
2019-11-13
Never received pattern, no response when contacted.
"I ordered a pattern 10-19-19. I have not received the pattern. I have emailed them twice asking if it had shipped or not; but have not received a response. I have never dealt with a company that simply does not respond to customer queries. I would never order anything from this company again as they obviously don't seem to care about customer service."

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1/5
2019-11-07
No Refund No Pattern
"Ordered pattern October 5th still have no pattern. I have called twice, emailed twice, and tried customer service only to send another email. NO RESPONSE......I will now contact paypal to help me get my money back. You call and no one answers the phone you have to leave a message why bother having a company if you don't respond to calls."
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1/5
2018-11-01
Worse experience I have ever experienced
"I ordered a pattern in September. I have called six times and emailed. I still have not received any response from this company. I have never had such a bad experience and cannot believe they are still in business."
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1/5
2018-02-23
Horrible!!!
"I bought two patterns on February 4th. They took my money and never sent anything. When I questioned them with an email, they cancelled my order. No reason, no refund, nothing. Going through PayPal now to get my money. Awful company!!!"

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5/5
2013-03-28
"The customer service rep I spoke with new exactly what I wanted and was able to answer the few questions I had without hesitation. So glad I used Quilterswarehouse.com, thank you!"
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Verified

5/5
2013-03-20
"Very impressed with the quality of my items and the super-fast shipping. Will definitely order again with full confidence. Thank you!"

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Verified

5/5
2013-03-19
"I placed my order on Monday- it was in my mailbox on Thursday!! I was very pleased with the quick delivery, and they had eveything that I was looking for- I didn't have to order from several different places!"
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Verified

5/5
2013-03-16
"My fabric arrived and they were beautiful. I will be back to your site for more! A happy quilter"
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Verified

5/5
2013-03-15
"The order came quickly, there was no problems. Thank you."
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About Quilterswarehouse.com

Tired of the same quilting supplies check out our quilt patterns, notions, tools, supplies, & quilting accessories. support a small business, shop with us

Retailer Information

Contact:
M-F 9:00am to 4:00pm CST
800-391-2867
service@quilterswarehouse.com

Quilterswarehouse.com

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