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4.28 / 5 (89 reviews) average score over the past This merchant had 79.78% positive reviews over the last Six Months 
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Six Months
Positive: 71
Neutral: 3
Negative: 15
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- Technical
5/5
2023-05-22
Delivered promptly and correctly
"I ordered software that was delivered in minutes with installation instructions. All went smoothly and I would order from them again."
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5/5
2023-05-22
thanks for having my software :-)
"I had to find the older version of Microsoft project, I did not want the latest thing :-) thank you for having this available and delivering so quickly and making the download slick"
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5/5
2023-05-22
Software reactivation
"It is impossible for me to overstate the good quality of support I received fro Daniel and the other folks on the support team at Softwarekeep. After I replaced a failed motherboard in my computer, I received the sad news that my MS Office software could not be activated because it had exceeded the allowed number of activations.
When I contacted Softwarekeep I was pleasantly surprised by the immediate response to my problem. With patience I was led through the several steps necessary to get my software up and running again. Thank you, Daniel and the software group at Softwarekeep!"
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5/5
2023-05-21
So far so good
"Bought windows 10 pro key and it was delivered within the 30 minute time frame they give. Somewhere along 18 minute mark so don’t get worried if you don’t see it right away."
5/5
Updated on: 2023-05-21
Outstanding Tech Support Service
"I was flying totally blind. Then a wonderful gentleman named Daniel came to my rescue! He guided me thru the process of acquiring the correct software I needed and how to properly download it. Best Part About It Is That All Of The Apps Work! After I was actually shopping around for a new iMac. Because Several Apple Vendors and other software sites told me this older iMac with High Sierra OS Would Not Support Any Microsoft Software! Daniel Just Proved Them All Wrong! Thank You Ever So Much Mr. Daniel From Software Keep! You Truly Are An Expert At Your Craft! I Can Not Even Come Close To Thanking You Enough! I Take My Hat Off And I Bow To You!"
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5/5
2023-05-19
Mac software
"The company had a cess to difficult to find software. Rapid response ."
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5/5
2023-05-18
Helpful and Timely
"The online chat helped me get past a snag in the purchasing process. After that, the software was delivered to my email address in a short amount of time."
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2/5
2023-05-18
Confusing
"Everything was confusing - before, during and after installation. Multiple "codes " sent at different times. Some numbers overlapped. Installation instructions once you figured out what they were saying were okay but first you had to sort thru the disorganization. Very dissappointed."
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5/5
2023-05-18
I purchased Office Suite 2021 for home and business for Mac users
"Softwarekeep.com did a fantastic job of following up with the details I needed to load my new laptop. The process was very smooth and simple. I highly recommend them for all of your computer software needs."
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5/5
2023-05-17
Good price for Office 2019
"Needed to buy Office 2019 again, as my PC died, and somehow my old code would not work. What a pain, but Softwarekeep provided me a good price. Thanks."
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5/5
2023-05-16
Excellent Customer Service
"They delivered as promised, I am positively impressed ."
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5/5
2023-05-16
Super helpful customer service
"Talked to a genuine english speaking customer service agent who knew how to correct my problem in 15-20 minutes."
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5/5
Updated on: 2023-05-16
Okay...and what next? Yay--problem solved!!
"It looked like a decent offer--MS Word, PowerPoint, & Excel; perfect for my kids' schooling, & at a decent price. But the link doesn't work. I can't download the MS Office 2019 Home & Student package on my computer. Within 20 minutes of tinkering, I sent out requests for assistance to both Softwarekeep & Microsoft, but I am still waiting a day later. If assistance is provided & I can get the link to work, great--I'll updste this review in a heartbeat. But until then, I blew $100 with nothing to show for it.
Haha! Oh, I was stumbling & bumbling my way around the software woodlands, perfectly lost. But Anne from the software support group & in-field training officer Joe stepped in, showed me the way step-by-step through the maze, & within 10 minutes I'm back in the game! Woo-hoo!
Thanks so much for all the patient, amiable support! Talk bout moving from a D to an A grade in one class period!"
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1/5
2023-05-16
The product I ordered did not match what I was sent.
"The product I ordered is not what I received"
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3/5
2023-05-16
wasn't what I needed
"I needed something different, not what I purchased"
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916 - 930 of 10464 reviews
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Retailer Information
Contact:
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+1 877 315 1713
sales@softwarekeep.com
Softwarekeep.com
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Category Rank
Softwarekeep.com is ranked #19 in computers & electronics
Softwarekeep.com is ranked #2 in software
Softwarekeep from Softwarekeep.com has responded
Posted May-16-2023Thank you for taking the time to leave a review. We are sorry to hear that you have not been able to install your software. We have just sent you an email to further assist you with your concerns, and we look forward to receiving your response so we can resolve this issue in no time.
Should you have any concerns or questions, please feel free to reach out anytime by replying to the email I sent or contacting us through our hotline or chat support on the website.