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4.17 / 5 (87 reviews) average score over the past This merchant had 77.01% positive reviews over the last Six Months 
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Six Months
Positive: 67
Neutral: 3
Negative: 17
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- Technical
3/5
2023-03-20
Was good
"Was OK could be a little better letting you know when is downloading"
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2/5
2023-03-20
very hard to install
"After following the complicated steps for installation, which I had to keep track of on two computers, it started installing and the process stalled for about an hour. After some tears and despair, I sent a message to the "chat," never got a response, but then magically, the install finished. Then it sent me an email. I wouldn't put myself thru that again, despite the fact that the software works."
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5/5
2023-03-20
Great Experience
"It was a pleasure buying from SoftwareKeep. The whole flow is user friendly and quick."
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5/5
2023-03-20
Worked s described.
"Everything worked as described. The installation instructions were very good. I now have a working MS Office for my mac without leasing it from MS"
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5/5
2023-03-19
Great support and service from Anne and Daniel
"Bought Office for Mac 2019 for my old iMac with ios 10.13.6 which I doubted that would work (numerous comments on internet) Both Anne and Daniel insisted it would work after a few hickups (poor reading from my side) Anne showed me how to do it and it works am software engineer but was skeptical it would actually work. I can assure you it works and for a price that is unmatched. Again thanks for your support and service it was excellent along the journey as I have been scammed a few times but not this one."
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5/5
2023-03-17
100% real
"Everything worked perfectly and i couldent be happier. Thank you so much!!!"
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5/5
2023-03-16
Great Experience!
"I had a great experience buying to different versions of MS Home and Office. Good , prompt customer service as well!"
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5/5
2023-03-16
Great Help
"Was able to connect fast enough, not a whole lot of issues with the time spent online. Did not really have to keep explaining the issues I was having. Over all great service."
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5/5
2023-03-16
Great prices. Authentic Software.
"Super easy. Like a discount department store for software licenses. 100% legit."
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2/5
2023-03-16
Activation pain.
"Buying was easy. Actual download and activation was a pain in the ???"
3/5
2023-03-16
Download Took Time
"I had to wait about 3 hours for the download to come through."
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1/5
2023-03-16
wouldn't download
"logged in but still said no"
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5/5
2023-03-15
Quick and efficient delivering what I purchased without any hassles.
"Quick and efficient delivering what I purchased without any hassles."
5/5
2023-03-15
Thanks for the speedy service!!
"Got exactly what I wanted."
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4/5
Updated on: 2023-03-15
Initially, I had problems downloading my software. the company called me and resolve my issue
"I paid for Microsoft Office Home but when i tried to down load it. i got a message from the reseller that - My e-mail was not recognized. The company called me about a week later and I was able to resolve my issue.
Case number:
PP-R-GRK-475206352
Adam Sokolow"
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1066 - 1080 of 10471 reviews
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Retailer Information
Contact:
All Day
+1 877 315 1713
sales@softwarekeep.com
Softwarekeep.com
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Collection Status
This company is currently soliciting reviews
Category Rank
Softwarekeep.com is ranked #20 in computers & electronics
Softwarekeep.com is ranked #2 in software
Softwarekeep from Softwarekeep.com has responded
Posted Mar-11-2023Thank you for bringing your concerns to our attention. We're glad you already located the email we sent you as we saw the key we sent via email is already coming up as redeemed on Microsoft's website.
Your feedback is incredibly valuable to us, and we would greatly appreciate it if you could revise your review to reflect the positive outcome. We want to make sure that other potential customers have an accurate representation of our product/service, and your revised review would help us achieve that goal. Thank you for your time.