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4.16 / 5 (81 reviews) average score over the past This merchant had 76.54% positive reviews over the last Six Months 
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Six Months
Positive: 62
Neutral: 3
Negative: 16
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- Technical
1/5
2023-03-20
Not Good
"I wanted to upgrade from Windows 8.1 to Windows 10. Instructions I received were all about a new installation (which I now know). Via the new File Explorer after installation, I could not see any of my old Desktop, my Applications, all the really valuable stuff. I had backed up documents, pictures, downloads. Since I was expecting an upgrade, I did not worry. On the final reboot, my old environment was gone. Now I'm left with reinstalling all my programs. Windows.old has the structure, but missing .dll files to make some programs work. I have not found one application that is working. BE CAREFUL, DO NOT FOLLOW INSTRUCTIONS THAT DO NOT EXPLAIN WHAT THE INSTRUCTION WILL ACHIEVE!!!! It is now sadly very apparent, I should have asked more questions, instead of preceding blindly expecting a different result than I got. I say I upgraded my wife's computer when Win10 when it first came out. I received a download, ran it, and her file structure remained. That is what I was expecting. Did I receive the wrong instructions for upgrade. YES, yes, yes........... and I'm still irritated, but alas this has been an expensive issue in the end."
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1/5
Updated on: 2023-03-20
BAD
"While they said they sell this software product - They can't deliver the software that I paid them for. This is a product that comes in a box off a shelf. It's not like they have to write the programs but they say it will take 2 weeks to find the software???"
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5/5
2023-03-20
I would recommend Softwarekeep.
"I was a little reluctant at first to purchase from this reseller because I had used another company for years. Softwarekeep had the software I needed and the price was very competitive. The purchase was successful and I did not have any issues with downloading or installing it. I will be using Softwarekeep again for my software needs, they delivered!"
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5/5
2023-03-20
Delivered Despite Doubts
"Felt a bit weird at first, but endorsed by a few (separate sources), so I went with an office 2021 key. Got it for ~60% of list. Initial delay was scary, got my key probably ten minutes after purchase (well within their 30 minute window), but had no issues redeeming the key or since."
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5/5
2023-03-20
Delivery as promised
"I was able to order software and download it directly from Microsoft within an hour. Count me as a satisfied customer."
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5/5
2023-03-20
Quick and efficient
"Softwarekeep provided everything they promised. It was a seamless fast procedure to make a purchase. I will without question use them again if the need should arise. And the pricing is extremely competitive. I have another computer that is needing an upgrade in software. So I will be making another purchase in the near future as soon as i make certain I can achieve my goal with that computer. Thanks Softwarekeep!!!"
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3/5
2023-03-20
Was good
"Was OK could be a little better letting you know when is downloading"
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2/5
2023-03-20
very hard to install
"After following the complicated steps for installation, which I had to keep track of on two computers, it started installing and the process stalled for about an hour. After some tears and despair, I sent a message to the "chat," never got a response, but then magically, the install finished. Then it sent me an email. I wouldn't put myself thru that again, despite the fact that the software works."
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5/5
2023-03-20
Great Experience
"It was a pleasure buying from SoftwareKeep. The whole flow is user friendly and quick."
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5/5
2023-03-20
Worked s described.
"Everything worked as described. The installation instructions were very good. I now have a working MS Office for my mac without leasing it from MS"
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5/5
2023-03-19
Great support and service from Anne and Daniel
"Bought Office for Mac 2019 for my old iMac with ios 10.13.6 which I doubted that would work (numerous comments on internet) Both Anne and Daniel insisted it would work after a few hickups (poor reading from my side) Anne showed me how to do it and it works am software engineer but was skeptical it would actually work. I can assure you it works and for a price that is unmatched. Again thanks for your support and service it was excellent along the journey as I have been scammed a few times but not this one."
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5/5
2023-03-17
100% real
"Everything worked perfectly and i couldent be happier. Thank you so much!!!"
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5/5
2023-03-16
Great Experience!
"I had a great experience buying to different versions of MS Home and Office. Good , prompt customer service as well!"
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5/5
2023-03-16
Great Help
"Was able to connect fast enough, not a whole lot of issues with the time spent online. Did not really have to keep explaining the issues I was having. Over all great service."
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5/5
2023-03-16
Great prices. Authentic Software.
"Super easy. Like a discount department store for software licenses. 100% legit."
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1066 - 1080 of 10477 reviews
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Retailer Information
Contact:
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+1 877 315 1713
sales@softwarekeep.com
Softwarekeep.com
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This company is currently soliciting reviews
Category Rank
Softwarekeep.com is ranked #19 in computers & electronics
Softwarekeep.com is ranked #2 in software
Softwarekeep from Softwarekeep.com has responded
Posted Mar-21-2023Thank you for sharing your feedback regarding your recent experience with our software. We are sorry to hear that you missed the expected time of arrival of the purchased software. As stated on the website, the physical product you ordered will take 2-3 weeks to arrive.
We understand how frustrating it can be when things don't go as planned, and we apologize for any inconvenience this may have caused. We want to assure you that we take your feedback seriously and will take steps to improve our processes to ensure that our customers have a better experience in the future.
Please be assured that your purchased software is already on it's way. If you don't have it in 3 weeks, please do contact us back anytime so we can assist you further.