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TriState Camera, Video and Computers
TriState Camera, Video and Computers Elite Status
Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
4.47 / 5 (59 reviews) average score over the past
5
76.3 %
4
10.2 %
3
5.1 %
2
1.7 %
1
6.8 %
Positive: 51
Neutral: 3
Negative: 5
This merchant had 86.44% positive reviews over the last Six Months
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5/5
2023-07-30
Great service
"Quick arrival and tight packaging"

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5/5
2023-07-25
finally got my camera
"I tried Ebay and Nikon to replace my old camera. Ebay sent a used camera that never worked, gave me hard time refunding warranty never used. Nikon said my order was on back order with no shipping date after I waited weeks. Tristate camera was easy to work with, got me what I wanted, free shipping, no hassles. Thank yoy"

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5/5
2023-07-25
2k lens delivered delivered as advertised
"great experience, thanks!"

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1/5
2023-07-25
No signs of life
"I placed my order one week ago today. The order was confirmed by email. No subsequent signs of life. They don't seem to have charged my credit card, they have not sent me an email telling me that they shipped what I ordered, nothing."

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5/5
2023-07-25
"Very easy site to order from and checkout was quick, easy and painless due to their Great prices!!"
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5/5
2023-07-20
Great service and great prices
"Great service and great prices"

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5/5
2023-07-16
Outstanding Shop
"I found Tri-State Camera when searching for a 50mm Macro lens and found a great price. But beyond the value, it's a great shop with knowledgeable staff. Sy is super nice and will take care of you!"

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5/5
2023-07-15
Excellent Customer Service
"I had a tight schedule due to an upcoming vacation. The staff was extremely helpful and ensured my order shipped and arrived in time."

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5/5
2023-07-15
RF-18-150 Lens
"Lens was delivered quick and cheaper than other’s retailers."

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Verified

2/5
Updated on: 2023-07-14
Waiting
"I'll consider a review when I get the camera. We're still at least 4 days out and you want a review? Some elements are not able to be reviewed at this time."

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1/5
2023-07-13
Items listed not available any longer - 16 days no refund yet
"Items listed not available any longer - discontinued but they still show that they are available at the website and they do the charge your account - Finally after emailing several times they indicated the items are not available that a refund will be issued, still 16 days no refund yet. I will put a claim with my credit card company at this time. Deceiving website - Items that are discontinued or no longer available are still on the website as available"

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5/5
2023-07-12
O'Reilly autoparts
"Customer service was really good, had trouble placing order at first. Steven help me with the purchase for my Customer."

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1/5
Updated on: 2023-07-12
Not as advertised
"Camera lenses are not US warranty, all of the advertised accessories were not included, products were not even boxed in manufacture package. None of this was in the item description on the website. You do however get calls right away trying to sell you extra “warranties”."

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5/5
2023-07-08
Sony headphones
"I ordered the headphones on July first. They were in communication the entire time I received them on July seventh. Great headphones just as described thank you!"

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5/5
2023-07-08
Digital Point and Shoot Camera
"You are the only place around that has what I am looking for. I have spent way too much time sourcing this purchase with zero level of friendliness and ease. You were easy and friendly for the locating of what I wanted. Altho I most certainly did not expect to pay so much for it. But price is now a mute point. So. I will be back in the future. Glad I found you."

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211 - 225 of 6080 reviews
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Retailer Information

Contact:
Sun. 10am-5pm, Mon.-Thurs. 9am-6pm, Fri. 9am-1:30pm
212-633-2290
212-633-6807
sales@tristatecamera.com

TriState Camera, Video and Computers

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Category Rank

TriState Camera, Video and Computers is ranked #7 in arts & entertainment

TriState Camera, Video and Computers is ranked #5 in visual art & design