ResellerRatings
preloader
US Flag Store
Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
-- / 5 (0 reviews) average score over the past
5
0.0 %
4
0.0 %
3
0.0 %
2
0.0 %
1
0.0 %
Positive: 0
Neutral: 0
Negative: 0
This merchant has not had any reviews over the last Six Months
rr-logo
Write a Review

Customer Reviews | Filter Reviews

  • Customer Service
  • Payment
  • Product
  • Service
  • Shipping
  • Technical
5/5
2019-08-06
Quality + Great Service = Excellent Purchase!
"Purchased flags (U.S. and POW/MIA) have been flying in front of my home for about a month now. Flags are very well constructed and display beautifully. . Flags were packaged very securely and turn around time from submitting online purchase was very fast - less than one week. Definitely will be placing future orders and recommend to others."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Helpful
Cool
Delete Review
Share

5/5
2019-08-06
Love your store
"When ever we need our price to show we shop with you. Great price."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Overall customer service
Helpful
Cool
Delete Review
Share

5/5
2019-08-06
US & Army Flags
"Prompt, responsive and good quality"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Helpful
Cool
Delete Review
Share

5/5
2019-08-05
Great quality product. Stands up to weather well. Fast Shipper Good Price.
"Recommend include shipping in price."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Helpful
Cool
Delete Review
Share

2/5
2019-08-05
Shipping Was a Nightmare
"Ordered a 25' commercial nautical flagpole. Freight company "lost" the actual flagpole and delivered the accessories. It took 3 weeks and over 10 phone calls (you cannot talk to US Flags) to customer service at the Online Store to sort it out. The flagpole is great but shipping and the requirement to use an intermediary to try and resolve the problem is unsatisfactory. Never received a tracking number, only a phone call from ABS stating it would be delivered the next day. No one at the Online Store could provide a location or any shipping information."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Helpful
Cool
Delete Review
Share

5/5
Updated on: 2019-08-02
Very Knowledgable and Professional
"I didnt know what I wanted for the military memorial gravesites, but Shauna did. They were very knowledgeable and helpful. The order was placed the following day and they called and gave me a tracking number. Thanks Shauna!! I couldn't have done it without your help. I havent received the order to give it stars, but I will anticipate it to be just as good as the service they gave....so I will tentatively give that 5 stars also today."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
1
Helpful
Cool
Delete Review
Share

4/5
2019-08-01
Good service
"Good service, good delivery. However, I'm still waiting for a 2nd package I ordered a day after my previous order."

Detailed Ratings

Pricing of products and services
Helpful
Cool
Delete Review
Share

4/5
2019-07-29
Car Flags
"I have been buying these flags for a number of years. The only problem is the plastic rings that hold the flag to the pole. They do not do a very good job. I have lost more flags because of them. I'm now using clear, heavy-duty tape to try to hold the flag on more securely. You need to improve those plastic rings at the top and bottom."
Helpful
Cool
Delete Review
Share

5/5
2019-07-25
Excellent Quality
"Flags were of better quality than expected and shipping was fast"
Helpful
Cool
Delete Review
Share

2/5
2019-07-22
Faded
"My last flag that I purchased has faded so badly in just a few months that i’m going to have to replace it. Probably not with one of yours."
Helpful
Cool
Delete Review
Share

5/5
2019-07-22
Great Customer Service!
"Always quick service. Customer Service is always pleasant and helpful."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Helpful
Cool
Delete Review
Share

2/5
2019-07-18
Poor packaging.
"Many flags in set were wrinkled and about one-third of set of state flags were not labeled."

Detailed Ratings

Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Helpful
Cool
Delete Review
Share

5/5
2019-07-17
Amazing customer service - great value on the products!
"I ordered 3 each of 17 country's flags as decorations for our church annual international potluck. When I ran into a back order situation on line ( for only one country) I called and the fabulous sales rep allowed me to place my order and she checked inventory on each and every country so that they could expedite the shipping. She was amazing , friendly and knowledgeable. My order arrived quickly ! On the day of the potluck, I was the hero !!! The room looked incredible with all the flags on the tables ...and we can use them for years to come! Rather than previous years cut flowers in vases which were more expensive and no where near as impressive, I was the hero of the day for just over $100...only problem...you made me look so good that they now want me to be the decorating committee for all social events. I highly recommend your company !!! Thanks"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Helpful
Cool
Delete Review
Share

5/5
2019-07-11
Classy Pole
"I now have the classiest pole on the street. The eagle is deluxe, the truck (with pulley for the halyard), all looks great. I had dropped the pole to refinish - it's iron pipe / three sections / 24 feet so installation was easy."
Helpful
Cool
Delete Review
Share

3/5
2019-07-11
Laurie B
"When I ordered the flag set the flag was supposed to be included but it was not in with the cemetery flag holder"

Detailed Ratings

Likelihood of customers making future purchases
Overall product shipping and delivery process
Helpful
Cool
Delete Review
Share

91 - 105 of 5529 reviews
cell_image

Read our Trust Guidelines

To learn more about reviews and trust on ResellerRatings.com, visit our trust page.

cell_image

Help Report Fake Reviews

Notice something strange about a store's reviews? Let us know, or report the review directly.

About US Flag Store

Buy high-quality flags for residential or commercial use at united states flag store, and get super-fast shipping from warehouses near you.

Retailer Information

Contact:
8am to 7pm Mon - Fri Eastern
877-734-2458
support@onlinestores.com

US Flag Store

visit the website

Share US Flag Store's Store Rating

Collection Status

This company does not currently solicit reviews

Category Rank

US Flag Store is ranked #3 in reference

US Flag Store is ranked #1 in geographic reference