ResellerRatings
preloader
Visual Apex
Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
-- / 5 (0 reviews) average score over the past
5
0.0 %
4
0.0 %
3
0.0 %
2
0.0 %
1
0.0 %
Positive: 0
Neutral: 0
Negative: 0
This merchant has not had any reviews over the last Six Months
rr-logo
Write a Review

Customer Reviews | Filter Reviews

  • Customer Service
  • Payment
  • Product
  • Service
  • Shipping
  • Technical
preloader

Verified

5/5
2017-02-25
Great customer service
"Easy ordering and great customer experience."
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2017-02-12
Love it!
"Love it family members came over and said they thought they were watching a high definition television."
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2017-02-02
Great purchase and price
"I was very happy with the quick delivery and price of the projector I purchased through Visual Apex. I will buy from them again."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2017-01-26
Repeat customer tells brother and adult son about Visual Apex
"I first order a projector for Visual Apex when we built our current house about nine years ago. The Optima DLP projector which we bought from them exceeded our expectations, and was a fraction of the price we had anticipated. The customer service from Visual Apex was excellent both through deliver and during the years of use. The projector was still working well when we recently took it down. We replaced it with another Optima projector (HD28DSE), again ordered from Visual Apex. Once again delivery and support have been the very best."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Helpful
Cool
Delete Review
Share

5/5
2017-01-23
They delivered again!
"I originally purchase my projector and screen combo with visual apex, and it was no coincidence when it came time to purchase a replaced lamp I decided to go with the again. It did not hurt that they were cheapest place to purchase the OEM lamp either. Thanks again!"
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2017-01-23
Great Product, Great Service
"Terrific experience overall. Technical Support was VERY helpful up front when I called to discuss projector options and features before the purchase. Unit was quickly shipped and performs amazingly."
Helpful
Cool
Delete Review
Share

5/5
2017-01-19
Top Notch Products & Service
"You don't want to just buy stuff, you want the total viewing experience, right? Visual Apex keeps that all in mind. They don't want to simply make a sale, they want you to be completely satisfied with your purchase. From the first time I called to verify packages I found online, I could tell they were different. First of all, they knew what they were talking about regarding equipment I would need to set up a theater in my basement. They steered me away from spending too much on things that wouldn't enhance my viewing experience. They also explained where a couple of bucks more on a certain item or two would make a big difference. The prices are the best and the products I bought, Epson Home cinema 5040UB and the largest fixed frame screen, are rated highest by every reliable source online. Don't waste time or money shopping Best Buy and dealing with kids who just read manuals or think you are saving money with another online store. Make it easy and get the right items the first time with Visual Apex. Sorry if this smells like an advertisement (I own an agency, but these guys are not clients); I am writing the truth! Shipping was on time and packages were well protected."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Helpful
Cool
Delete Review
Share

5/5
2017-01-04
"Great customer service, fast shipping. I'm a repeat customer."
Helpful
Cool
Delete Review
Share

1/5
2017-01-02
Pricey Mart
"I am so thankful that they were unable to deliver my product. After buying from them, I stumbled across a competitor that was $170 cheaper than Visual Apex. I bought a lamp from them, as well. While Visual Apex was just getting around to emailing me that they could not fulfill my order, their competitor had already delivered their product. To top it off order was placed late Christmas Day (Sunday) night and product was delivered by competitor by Tuesday afternoon."
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2016-12-22
"Prompt delivery. Good price. Efficient processing."
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2016-12-17
Visual Apex Customer Service and Product Review
"I originally ordered a 3020R from Visual Apex. It came not working. This may have been caused by the shipper. In either case I called Visual Apex customer service. They were friendly, and down to earth. They offered to send out a new unit, but that particular one was not in stock and I was enthusiastic to have a projector soon. The representative told me about the next higher model the 3500R. She offered it with free 2nd day shipping and a reduction in the price to compensate me for my troubles. The unit came and worked perfectly. I was more than satisfied with my purchase. I was happy with the price and quality of what I purchased. Even more importantly though, the knowledge and friendliness of the sales and customer service will bring me back again."
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2016-12-13
Awesome Service
"Visualapex was awesome initially onsite it said available mid December they received the product early and delivered ahead of schedule. I would definitely recommend them and am personally going to purchase additional items from them."
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2016-12-05
Best projection decision ever!!
"After researching what I needed for my needs ordering my Optoma projector from Visual Apex could not have been an easier or pleasant experience. Best price, express 2 day shipping, and the extra throw in's during Cyber week. I'm a happy camper. Thanks Visual Apex, GREAT JOB!!!"
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2016-12-05
Got what i wanted
"Delivered and working as promoted. Adding the mount was a closer."
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2016-12-04
Beyond expectation
"I have had my eye on the Benq HT2050 for some time. Then the price dropped for black Friday and I had to jump. Checked all the authorized retailers and found Visual Apex not only had the sale price on the projector but also had their package deal on sale as well. The order was broken into 4 shipments which I received shipping details and tracking info within 1 business day. I received all packages within a week from order placement. Still in the process of installing and have not gotten to the universal remote, or IR blaster yet, but judging from what I have everything has exceeded my expectations. This projector rocks!"
Helpful
Cool
Delete Review
Share

31 - 45 of 994 reviews

Are you this business?

Accelerate your voice by collecting Ratings and Reviews with us! Claim your business page for free or Learn More

people

About Visual Apex

The optoma uhd65 projector is the latest 4k projector technology. Visualapex has the optoma udh 65 projector on sale and prime shipping.

Retailer Information

Contact:
7am- 5pm PST
800-883-7495
customerservice@visualapex.com

Visual Apex

visit the website

Share Visual Apex's Store Rating

Category Rank

Visual Apex is ranked #70 in business & industrial

Visual Apex is ranked #31 in business services