ResellerRatings
preloader
Watchmaxx.com
Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
4.79 / 5 (19 reviews) average score over the past
5
84.2 %
4
10.5 %
3
5.3 %
2
0.0 %
1
0.0 %
Positive: 18
Neutral: 1
Negative: 0
This merchant had 94.74% positive reviews over the last Six Months
rr-logo
Write a Review

Customer Reviews | Filter Reviews

  • Customer Service
  • Payment
  • Product
  • Service
  • Shipping
  • Technical
5/5
2024-03-21
Got "MY" watch from Watchmaxx!
"I was so blown away by the amazing price it felt like good fortune had found me! Not only does this piece of art on my wrist bring me aesthetic joy but knowing that I got a very good watch for such a fantastic price just really makes me feel like a winner wearing it. I found my lucky watch! c:"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Helpful
Cool
Delete Review
Share

1/5
2024-03-14
AVOID AT ALL COST
"This business sold me a store display without identifying it as such. Upon receiving my watch I immediately noticed the inter box was torn, the foam protective packaging had a stain on, etc., all signs this was NOT a factory fresh watch. In addition to having to pay $60 to return & insure the watch, they added insult to injury by charging me a restocking fee for a watch I NEVER would have purchased in the first place. This watch was falsely represented as “ new”…what a scam. DO YOURSELF A FAVOR AND BUY ELSEWHERE."

Detailed Ratings

Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Helpful
Cool
Delete Review
Share

5/5
2024-03-11
Stylish and functional
"1st time ordering from Watchmaxx and they get a WOW!! from me. Item well packaged so no chance of shipping damage and was a speedy delivery of less than 5 business days from overseas. Watch exactly as described and in perfect condition even the strap was a perfect fit for my wrist not sure how they managed that as no measurements were given. Set time and date and wearing it today and it looks very stylish on my wrist. Very pleased with my purchase as pricing was some of the best I have seen on this watch. Watchmaxx will be my 1st stop when I am ready to purchase again."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Helpful
Cool
Delete Review
Share

5/5
2024-03-01
Perfect experience
"I had initially ordered a different watch with a 4- to 8-week lead time. My travel plans changed and I knew I wouldn’t be around for the delivery, so Watchmaxx let me change my order to a different Onega that was in stock and I liked equally. It was delivered within a week and before I headed out of town. Beautiful watch, great service."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Helpful
Cool
Delete Review
Share

5/5
2024-02-16
Super deal on a great birthday watch for my wife!
"Scored a fantastic Oris at an affordable price for my wife’s 60th! Arrived in one day and was gift wrapped!"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Helpful
Cool
Delete Review
Share

5/5
2024-02-13
Love the watch!
"The watch is beautiful, service and turnaround time on shipment were fantastic."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Helpful
Cool
Delete Review
Share

5/5
2024-02-11
Excellent Longines Diver
"Beautiful watch, and great service yet again. The price was great too. Can't wait to wear it out on a sunny day!"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Helpful
Cool
Delete Review
Share

5/5
Updated on: 2024-02-10
Watches Done Right
"Had a slight hiccup with overnight shipping but got rectified and even delivered on a Saturday. Customer service was good and the product was the best price and shipped and received in excellent condition."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Helpful
Cool
Delete Review
Share

5/5
2024-02-09
Movado Bold
"The watch is beautiful and very sophisticated"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Helpful
Cool
Delete Review
Share

5/5
2024-02-09
Perfect all round!
"I ordered the watch from Switzerland. Communication, product and delivery time were simply perfect and incredibly fast. Absolutely trustworthy. I would buy from this retailer again any time. Many thanks and best regards from Switzerland!"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Helpful
Cool
Delete Review
Share

5/5
2024-02-07
Flawless
"Easy in every way. The purchase and delivery was quick and easy. The watch came in a very stout box when delivered. The watch box, watch and documentation was in pristine condition. It is a truly beautiful Tag Heuer watch. I will use WatchMaxx again in the future."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Helpful
Cool
Delete Review
Share

5/5
2024-01-16
Great prices, Great Customer Service and Great Shipping
"The watch I wanted, very well priced and very well shipped and packed. Looking forward to doing business again."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Helpful
Cool
Delete Review
Share

5/5
2024-01-03
Fantastic buying experience
"Your website is very informative and easy to use . You have several payment methods and basic shipping was super fast . I received my new Breitling as advertised new with stickers and I am very happy with my purchase and with watchmaxx. Thank you."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Helpful
Cool
Delete Review
Share

5/5
2023-12-21
Satisfied first time watch buyer
"Hello everyone, I am writing this review to share my experience. For a few months, I shopped around, hoping to find the best watch shop or place to find a watch I would love. After intense searching and reading every review that every place I discovered had, I decided that Watchmaxx would be the right place for me. I was nervous because I did not want to be scammed, and this would be a splurge for my birthday gift to myself. Matthew, the sales rep/customer service, was very helpful, patient, and insightful in helping me decide. I knew nothing about watches, but I was ready to add some more style to my outfits. After several questions, I decided that the Longines watch would be my starter watch and made the order. The watch arrived on time in a beautiful case, brand new, with tags and protective wrapping. I am happy and satisfied. I believe it is genuine, I have yet to get it praised, but I did have it resized to fit my wrist. The whole experience was wonderful! There is a two-year warranty and I am excited about that. Longines Lyre Automatic Dial Two-Tone Steel Men’s Watch L4.961.2.12.7"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Helpful
Cool
Delete Review
Share

5/5
2023-12-19
Service
"All good Good prices and great service I would like to have gotten the watch faster but that is ok Best and Happy Holidays !!"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Helpful
Cool
Delete Review
Share

31 - 45 of 829 reviews
cell_image

Read our Trust Guidelines

To learn more about reviews and trust on ResellerRatings.com, visit our trust page.

cell_image

Help Report Fake Reviews

Notice something strange about a store's reviews? Let us know, or report the review directly.

About Watchmaxx.com

WatchMaxx.com is a family owned business with over 20 years of experience selling fine watches, and has been selling investment-quality timepieces online since 2004. Today, WatchMaxx.com is among the leading online retailers of luxury watches.

Retailer Information

Contact:
Monday - Thursday 10:00 AM to 6:00 PM, Friday 10:00 AM to 1:30 PM
(877) 928-2469
customercare@watchmaxx.com

Watchmaxx.com

visit the website

Share Watchmaxx.com's Store Rating

Collection Status

This company does not currently solicit reviews

Category Rank

Watchmaxx.com is ranked #111 in shopping

Watchmaxx.com is ranked #62 in apparel

Watchmaxx.com
vs
Jomashop
Watchmaxx.com
vs
B&H Photo-Video
Watchmaxx.com
vs
SwimOutlet.com