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Watchmaxx.com
Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
4.83 / 5 (18 reviews) average score over the past
5
88.9 %
4
5.6 %
3
5.6 %
2
0.0 %
1
0.0 %
Positive: 17
Neutral: 1
Negative: 0
This merchant had 94.44% positive reviews over the last Six Months
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5/5
2023-11-25
Highly recommended
"What a nice experience buying watches at WatchMaxx! Fast and I got the watch that was described. Highly recommended! I will purchase more items in this online watch store. Sincerely Carlos M. Gonçalves"

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1/5
2023-11-20
Broken Watch - Not new
"I was supposed to receive a brand new Tag Heuer Carrera Automatic. What I got was something damaged and used. From the moment I received, the watch constantly lost time, every day. I even bought a watch winder which this model should not need. I was bringing the watch to a local jeweler to resize the band when I noticed a loose screw floating in the bottom of the case. I had the jeweler send to Tag for a repair the ended up costing me an additional $550 above what i paid for the watch. I didn't even bother reaching out to Watchmaxx for this repair as I now had zero confidence in what they would do to it. I will never buy another product from them and I will caution anyone I meet who considers buying from them. Buyer beware!"

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5/5
2023-11-07
Excellent Price and Fast Delivery of My New Breitling Watch
"This is the first time I have ever purchased a luxury brand watch on-line and I admit I had some reservations, but after speaking to a Watchmaxx.com customer service representative, who was friendly and answered all of my questions, I placed my order. Less than 24 hours later I received my new watch, in the original box, with all of the protective packaging and Breitling card. The watch is perfect and the price was amazing. I couldn't be happier with my purchase with Watchmaxx.com."

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5/5
2023-11-03
Impressed
"Great website. Easy search and secure ordering. Responsive staff. Alerted at all steps of order and shipment. Great products and discounts."

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5/5
2023-09-22
Purchase Made Simple
"Finally got to purchase the watch that I have been wanting for some time now. The purchase was made simple and easy by Watcmaxx.com. Shipped the next day without incident. I have purchased watches in the past from Watchmaxx.com without any problems. They are a reliable company that carries excellent watches."

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5/5
2023-09-08
Great watch and timely shipping!
"Watchmaxx made purchasing a watch easy. Very simple process to order a high end watch at a great price!!!"

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5/5
Updated on: 2023-08-31
Very good! Only on delivery
"Delivery require person to be home to sign, can not redirect to an ups station for pick up."

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5/5
2023-08-12
If you’re looking for a timepiece…..
"You’ve come to the right place! If you want selection, service and a Great price. And. Delivery so fast it will make your head spin! Thanks Watchmaxx!"

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1/5
2023-07-24
They shipped the wrong product and then charged restocking fee upon return
"I ordered a watch band for a 19mm Tag Heuer. Paid, and then they shipped flawlessly. IT arrived, and I said that the band was 20mm and had a different serial number on the clasp than then band that I ordered. They provided a RA number, and asked that I send them a photo. I said I was willing to exchange for the correct band, or they could refund if they didn't have the band in the size I actually ordered. They just processed a refund and charged me for shipping and restocking fee. Poor practice given they sold me something I didn't order in the first place."

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5/5
2023-07-22
Great watch deal
"I am very satisfied with the transaction I recently had with Watchmaxx.com. They had the Tissot watch I wanted and it was delivered very quickly. I wouldn't hesitate to buy from them again."

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5/5
Updated on: 2023-06-29
Great service
"Watchmaxx.com is a class act. Brooklyn N.Y. to Spokane Wa. in 48 hours delivered. Free shipping. $155 off of MSRP. Couldn’t ask for more. I’m very happy with the watch I received. (Tissot PRX Powermatic 80 blue dial leather strap men’s watch). I would recommend this merchant."

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5/5
Updated on: 2023-06-21
All that was promised and more!
"I ordered a watch as a gift with another seller, but it fell through at the last minute (they claimed to have it in stock, but they were actually backlogged for months!). With less than a week to spare, I ordered another one from Watchmaxx.com and asked if they could somehow send it to me internationally ASAP. I was expecting it on Thursday, the last day before the event - got it on Tuesday, with plenty of time to inspect, approve and wrap. Thank you, Watchmaxx.com!"

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5/5
2023-06-10
Quick delivery and great product
"The delivery got here 2 days earlier and the watch is of great quality. One thing to improve is to include the band resizing tools in the package."

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5/5
2023-06-08
Great seller - great communication
"I bought my 4th watch this year here and will continue ... ;)"

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5/5
2023-05-31
Great shopping experience
"Good price. Quick delivery to Norway. Everything was perfect!"

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46 - 60 of 827 reviews
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About Watchmaxx.com

WatchMaxx.com is a family owned business with over 20 years of experience selling fine watches, and has been selling investment-quality timepieces online since 2004. Today, WatchMaxx.com is among the leading online retailers of luxury watches.

Retailer Information

Contact:
Monday - Thursday 10:00 AM to 6:00 PM, Friday 10:00 AM to 1:30 PM
(877) 928-2469
customercare@watchmaxx.com

Watchmaxx.com

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Category Rank

Watchmaxx.com is ranked #116 in shopping

Watchmaxx.com is ranked #65 in apparel

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