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Watchmaxx.com
Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
4.8 / 5 (15 reviews) average score over the past
5
86.7 %
4
6.7 %
3
6.7 %
2
0.0 %
1
0.0 %
Positive: 14
Neutral: 1
Negative: 0
This merchant had 93.33% positive reviews over the last Six Months
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Verified

5/5
2018-02-03
Great experience
"Unbelievably fast service. Ordered from the UK on a Sunday, package was delivered on the Wednesday from the US. Thank you."

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Verified

5/5
2018-02-02
Great experience
"Purchased a Breitling deployment clasp from Watchmaxx.com. They had the best price. Item arrived on time and as described. Good experience."
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Verified

5/5
2018-02-01
Panerai
"Outstanding watch buying experience! I love my new Panerai and it was a great deal. Thank you!"

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Verified

5/5
2018-01-30
watch band
"very easy to order and very fast shipping."

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Verified

5/5
2018-01-28
Всё хорошо!
"Товар был доставлен вовремя, всё хорошо"
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Verified

1/5
Updated on: 2018-01-18
Beware !
"As a first time buyer with them, I did not read the fine print as most of us don't ... Absolutely NO returns if ANY of the packaging , including the blue sticky crap they put on the band is removed. I removed that to try it on. If you can return, there is a 3% restocking fee. Be very sure you want want you ordered !!! I received last night and wanted to exchange it for another, they STILL will not ."
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Verified

5/5
2018-01-15
Bela Mihaly from Oman
"Quick and very good service"

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Verified

5/5
2018-01-13
Top Notch Seller!!
"Great seller, amazing prices!! Just bought a Breitling Military strap for my Chronomat 44 BlackSteel and they had the BEST price around by a mile!!! Will def recommend them and would def buy from them again."

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Verified

5/5
2018-01-11
HIGHLY recommend!
"Good experience! Customer service was very helpful and responded quickly to questions. Quick delivery! Watch was awesome, just as described!"
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5/5
2018-01-10
Professional and always on point
"I placed an order for a very expensive watch from Omega, I live in Europe and the seller is in the US. I 'm used to work with US companies and I was not worried. These people are just amazing. Perfect timing for delivery, perfect service, perfect after sale assistance. I reccomend Watchmaxx 100%."

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Verified

5/5
2018-01-10
First time buying in the internet
"Thank you I was very please"

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Verified

5/5
2018-01-09
Awesome deal
"Watchmaxx is one of the best online stores I came across. Affordable prices, friendly support, and clear product info. Well done."

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Verified

5/5
2018-01-04
Could not be happier!
"I can’t remember if or when I’ve ever had a better shopping experience. It was quite by accident that I happened to find Watchmaxx on the Internet as the dealer that I was going to place the order with, at a price of $130.00 higher, had a delay in finalizing my sale. I called to see if they would match the price that Watchmaxx was asking for the same model TAG Hauer watch that I wanted. They told me that the price couldn’t be matched and if I could get it at the stated price I should take the offer. The next day my TAG arrived from Watchmaxx and as they say, “The Rest is History”. Thanks Watchmaxx."

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Verified

1/5
Updated on: 2018-01-02
Horrible Service
"My experience has been horrible. The first watch I received did not look like the picture on the website, so I exchanged it for a different watch. The cost to ship the watch back, including insurance, was nearly $150. The second watch I got to replace the first also did not look quite like the picture, but I liked it enough I decided to keep it (a Panarai Luminor Submersible that cost nearly $8,000). That watch has quit working after barely more than a month. Watchmaxx's customer service is impossible to get a hold of and their email response merely instructs to take it to a Panarai dealer for repair (but "when taking it in for repair do not mention that you bought it online; say you got it as a gift otherwise they will not help you and they will charge you"). The warranty card was not in the box, and there is nobody to talk to at Watchmax when I call to discuss a return."

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Verified

4/5
2017-12-28
Great watch, not everything in box
"The ordering and shipment of the watch occurred extremely smoothly and the Victorinox INOX is a great every day watch and great deal. Only a small acrylic bumper guard was missing from the shipment that in no way affects the watch but was something that should have been included in the box with the watch but wasn’t. I have asked WatchMaxx to send me the missing acrylic bumper guard and hopefully if I receive that shortly then I would bump (no pun intended) up my rating to five stars."
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526 - 540 of 825 reviews
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About Watchmaxx.com

WatchMaxx.com is a family owned business with over 20 years of experience selling fine watches, and has been selling investment-quality timepieces online since 2004. Today, WatchMaxx.com is among the leading online retailers of luxury watches.

Retailer Information

Contact:
Monday - Thursday 10:00 AM to 6:00 PM, Friday 10:00 AM to 1:30 PM
(877) 928-2469
customercare@watchmaxx.com

Watchmaxx.com

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Category Rank

Watchmaxx.com is ranked #86 in shopping

Watchmaxx.com is ranked #47 in apparel

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