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4.79 / 5 (19 reviews) average score over the past This merchant had 94.74% positive reviews over the last Six Months
Six Months
Positive: 18
Neutral: 1
Negative: 0
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1/5
Updated on: 2018-01-02
Horrible Service
"My experience has been horrible. The first watch I received did not look like the picture on the website, so I exchanged it for a different watch. The cost to ship the watch back, including insurance, was nearly $150. The second watch I got to replace the first also did not look quite like the picture, but I liked it enough I decided to keep it (a Panarai Luminor Submersible that cost nearly $8,000). That watch has quit working after barely more than a month. Watchmaxx's customer service is impossible to get a hold of and their email response merely instructs to take it to a Panarai dealer for repair (but "when taking it in for repair do not mention that you bought it online; say you got it as a gift otherwise they will not help you and they will charge you"). The warranty card was not in the box, and there is nobody to talk to at Watchmax when I call to discuss a return."
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4/5
2017-12-28
Great watch, not everything in box
"The ordering and shipment of the watch occurred extremely smoothly and the Victorinox INOX is a great every day watch and great deal. Only a small acrylic bumper guard was missing from the shipment that in no way affects the watch but was something that should have been included in the box with the watch but wasn’t. I have asked WatchMaxx to send me the missing acrylic bumper guard and hopefully if I receive that shortly then I would bump (no pun intended) up my rating to five stars."
5/5
2017-12-27
Best price, fast service - all that I expected!
"Just fantastic all the way! Great web site, easy buying, best price, fast shipping. Very happy!"
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5/5
2017-12-24
Excellent Service and Pricing!!!
"Love my new Philip Stein watch. Excellent service and speedy delivery. Will definitely buy from this vendor again."
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5/5
2017-12-23
Perfect Christmas Present
"I have ordered my husband watches from Watchmaxx two years in a row now for Christmas, with great experiences both times. Great prices, fast shipping and quality products!"
5/5
2017-12-22
Gr8 price, gr8 deal
"Easy to order and great and timely fulfillment. Awesome, watch exactly as advertised."
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5/5
2017-12-21
First time customer
"I was astonished on how fast my order came even though it was a Christmas week and I was informed it would take one to two weeks. I received this purchased in less than a week and was truly impressed by the customer service and delivery service. I will definitely purchase again from Watchmaxx."
5/5
2017-12-18
Absolute Brillant Service
"Excellent communication, brilliant service and very fast shipping. From the USA - AUS in less than a week. I will be purchasing again from them.
Thank you.
Michael"
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5/5
2017-12-17
I was unsure if this site was all around legitimate.
"I was unsure if this site was legitimate but my watch came exactly in the way they advertised it to be! The price was incredible ($450), my watch came when they said it would, it was new, authentic and I’m so glad I pulled the trigger and bought from them. I without hesitation will recommend Watchmaxx and %100 buy again from them if I see something I like."
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5/5
2017-12-16
Higher end watches
"I have purchased several higher end watches through WatchMaxx - it can be difficult to know what you are getting when purchasing higher end watches online but they have always had the best price and the items are true to their label"
5/5
2017-12-15
Out-freaking-standing!
"I love my new Philip Stein watch. It came carefully packaged in perfect care."
5/5
2017-12-15
Excellent customer service.
"Excellent, professional service. Accommodated my exchange in a timely manner. Thrilled with my new watch"
4/5
Updated on: 2017-12-15
Great watch.
"They delivered exactly what they promised. They really seem to care about their customers satisfaction. I recommend them and will shop with them again. Izzy in the sales department is great!"
5/5
2017-12-15
Good prices and service
"My first time buying an expensive watch on line, I was hesitant but upon searching the reviews I went ahead and purchased. The service was amazing and I saved 2.5% by sending a bank wire a saved over $1000 with a wire. Will recommend to my friends."
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5/5
2017-12-15
Amazing products, even better service!!!
"I purchased a watch from this seller, the website was easy to use, and the watch arrived before the expected delivery date, it was exactly as advertized!! Brand new and with everything that the customer service and sales departments described!!
I will definitely be recommending this company to all of my family and friends!!!
THANK YOU WATCHMAXX.COM!!!!"
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541 - 555 of 827 reviews
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About Watchmaxx.com
WatchMaxx.com is a family owned business with over 20 years of experience selling fine watches, and has been selling investment-quality timepieces online since 2004. Today, WatchMaxx.com is among the leading online retailers of luxury watches.
Retailer Information
Contact:
Monday - Thursday 10:00 AM to 6:00 PM, Friday 10:00 AM to 1:30 PM
(877) 928-2469
customercare@watchmaxx.com
Watchmaxx.com
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Category Rank
Watchmaxx.com is ranked #113 in shopping
Watchmaxx.com is ranked #63 in apparel
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