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4.79 / 5 (19 reviews) average score over the past This merchant had 94.74% positive reviews over the last Six Months
Six Months
Positive: 18
Neutral: 1
Negative: 0
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5/5
2017-05-17
Excellent customer service
"Watchmaxx Team was very helpful and very quick to respond by phone or e-mail. Very happy with my new watch and meet my expectations."
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1/5
2017-05-14
Did not submit proper customs papers..Removed paperwork from box (not warranty, just manuals and certs)
"Terrible seller. I will never buy grey market again."
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5/5
2017-05-12
Mother's Day Saver
"I was looking for a gift for my wife for Mother's Day and like most men I waited until that week. I found the watch she pointed out at the mall and the price was much lower. I sent an email to customer service to find out if I ordered it on Monday if it could arrive before Mother's Day. The answe was yes so I placed my order and instantly got a confirmation email. Then I got a call from them on Wednesday letting me know it was shipped and it arrived Thursday! It looks great and I know my wife will love it. I highly recommend Watchmaxx.com and I will order from them again."
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5/5
2017-05-11
Excellent Service by WatchMaxx
"From my initial email to my phone conversations with the staff, WatchMaxx delivered exceptional service, and is a proud supporter of the U.S. military.
I would like to take this moment to recognize "Izzy" who walked me through the whole ordering process and his wise council in making a final decision. If the management at WatchMaxx is considering this man for a raise or promotion to a position of greater responsibility--I would heartily endorse it. Thanks again Izzy for your patience and professionalism!
Respectfully Submitted,
Gil Mendez
Lieutenant Commander
U.S. Navy (ret.)"
5/5
2017-04-27
Awesome Purchase Experience!
"Izzy answered all my questions and even returned my call to verify the order. Received my watch next day!
Thank you!"
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5/5
2017-04-24
Fantastic Customer Service!
"I've never written a product review before but I felt inclined to share my experience. I purchased a watch from Watchmaxx that I had been admiring for a very long time. When it arrived, the stem and crown were broken and the watch was unusable. I contacted Watchmaxx, they provided me with clear instructions to send them the watch back, and less than a week later a brand new, fully functioning replacement arrived at my door. I am just ecstatic. Could not be happier. Thank you so much!"
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5/5
2017-04-12
Great price, fast shipping
"Great price on the watch I bought. It was sent out the very next day by 2-day air. Would use this store again."
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5/5
2017-04-11
Brown Movado Bold (3600377)
"I ordered my watch Saturday evening and it arrived on Tuesday. I am very satisfied with my watch and I saved $246.00 by purchasing it through Watchmaxx. The watch is absolutely gorgeous! I am a customer for life!!!"
5/5
2017-04-07
Great Seller! Got my Hesalite Speedmaster.
"Ordered from amazon and Watchmaxx delivered the package in 2 days! They took care of the shipping and insurance.
Got the package as described. Will do business with them again."
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5/5
2017-04-07
Would purchase again from Watchmaxx
"Ordered Tag Carrera , customer service was excellent and very helpful, sized the watch for me, and the watch arrived much faster than anticipated (the next day, free shipping)! Watch was in pristine condition and very happy with my purchase. Overall very happy and Watchmaxx exceeded my expectations. Will definitely purchase from them again."
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5/5
2017-03-29
Phenomenal service and product
"Purchase was delivered extremely fast. I had an issue with UPS however, called Watchmaxx and was instantly answered by Izzy. He was very helpful and friendly. Would definitely use your service again"
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5/5
2017-03-23
This is my third awesome purchase
"Izzy rocks!!! Great customer skills, killer prices and awesome watches"
5/5
2017-03-20
Saying Happy Birthday to me with a new Tag!
"Who doesn't love a white ceramic timepiece? I've shopped for awhile and had narrowed things down between a Chanel J12 and a Tag Heuer Aquaracer. The Tag had a couple of things that I appreciated above the J12 (such as being able to see the time in the dark) and Tag's price was considerably lower than a J12 (even a pre-owned J12). I've owned a Tag in the past and loved the reliability and style of it so I searched out WAY1391.BH0717 for a great price from a reputable seller. Watchmaxx had the best price ($1650 vs. Macys' $2500) on an authentic product and the company also has great reviews. I took a chance after reading the return policy which made me feel confident w/my purchase. Also great that Amazon payments was available so I didn't have to search out my credit card to pay. On Friday, 3/17, I received notification the watch was coming by FedEx (signature and ID required) and I picked it up on Saturday, 3/18. Beautiful item, new, pristine, excellent packaging for shipment... online shopping does not get any better than this."
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1/5
2017-03-12
Most of the reviews have been modified
"Please pay close attention to the reviews. Almost every review has been modified after it was posted. Look at the time stamp at the top and bottom of each review and you will notice that the review was modified. This seems strange."
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watchmaxx from Watchmaxx.com has responded
Posted Mar-21-2017This review is not from a customer, and all reviews that are left say modified. See for yourself !
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About Watchmaxx.com
WatchMaxx.com is a family owned business with over 20 years of experience selling fine watches, and has been selling investment-quality timepieces online since 2004. Today, WatchMaxx.com is among the leading online retailers of luxury watches.
Retailer Information
Contact:
Monday - Thursday 10:00 AM to 6:00 PM, Friday 10:00 AM to 1:30 PM
(877) 928-2469
customercare@watchmaxx.com
Watchmaxx.com
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Category Rank
Watchmaxx.com is ranked #113 in shopping
Watchmaxx.com is ranked #63 in apparel
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watchmaxx from Watchmaxx.com has responded
Posted May-18-2017