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4.79 / 5 (19 reviews) average score over the past This merchant had 94.74% positive reviews over the last Six Months
Six Months
Positive: 18
Neutral: 1
Negative: 0
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5/5
2017-03-20
Saying Happy Birthday to me with a new Tag!
"Who doesn't love a white ceramic timepiece? I've shopped for awhile and had narrowed things down between a Chanel J12 and a Tag Heuer Aquaracer. The Tag had a couple of things that I appreciated above the J12 (such as being able to see the time in the dark) and Tag's price was considerably lower than a J12 (even a pre-owned J12). I've owned a Tag in the past and loved the reliability and style of it so I searched out WAY1391.BH0717 for a great price from a reputable seller. Watchmaxx had the best price ($1650 vs. Macys' $2500) on an authentic product and the company also has great reviews. I took a chance after reading the return policy which made me feel confident w/my purchase. Also great that Amazon payments was available so I didn't have to search out my credit card to pay. On Friday, 3/17, I received notification the watch was coming by FedEx (signature and ID required) and I picked it up on Saturday, 3/18. Beautiful item, new, pristine, excellent packaging for shipment... online shopping does not get any better than this."
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1/5
2017-03-12
Most of the reviews have been modified
"Please pay close attention to the reviews. Almost every review has been modified after it was posted. Look at the time stamp at the top and bottom of each review and you will notice that the review was modified. This seems strange."
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5/5
2017-03-06
Great Experience
"After weeks of reviewing watch sites I finally decided to go with watchmaxx even though Jomashop was a tad cheaper. Im glad I did, I ordered a Movado 800 series watch and I absolutely love it. payed for 3 day shipping and recieved it in 2 days. It came with the original box manual and was in perfect condition."
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5/5
2017-02-28
Perfect gift, Excellent price!
"Couldn't believe that my Tag Heuer watch was going to be $300 less than other online retailers and not have something go wrong. Watch was perfect, shipping was perfect, this buying experience was perfect!"
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5/5
2017-02-27
Birthday Gift gone RIGHT!
"I set out to purchase a Movado watch for my bday. I struggled to find the exact watch I wanted - until I found the Movado Bold 3600305. I searched multiple websites and nobody had the watch in stock until I came across watchmaxx.com. I was able to get my watch within 4 days and the watch matched the pictures on the website. I am extremely satisfied and excited about my watch!"
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5/5
2017-02-10
Very good!!
"Fast! Reliable and honest! The order arrived - before the expected one - in perfect conditions, in an excellent packaging. The product is brand new with all the original documents and manuals. Highly recommend to everyone !!"
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1/5
2017-02-08
Would never buy from again
"Due to delivery issues with Fedex and an error on end of Watchmaxx, I had to make two trips to local Fedex office to pick up package. The first trip to the office was closed, I got there about two minutes after close time. Upon opening package, it was discovered the item, a mens Rado watch, is missing!!!. The packed was supposed to be delivered this past Monday, 2/6, the Fedex driver did not knock on the door, just left a door tag. My mother was home and driver did not knock, Watchmaxx rep(s) chose to have package held at Fedex office. I was previously told by Fedex that they do not hold packages, this is not the first case of misinformation by them.. Watchmaxx rep(s) today stated they would not refund shipping charges, I would have to pay return shipping as well, in case it was refused back to them.. I was able to pick up package only to discover item is missing!!! I already filed complaints with BBB (Better Business Bureau) and Brooklyn Attorney General's office prior in regard to refusal of package/refund of shipping charges...I will be sure to inform them the item was not even in box.."
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1/5
2017-01-31
Don't intend to buy a real brand new watch from Watchmaxx
"Watchmaxx does provide a discounted price compared with the official retail price. However, if you want to buy a real brand new watch from it, it is not a good idea. I bought a Tag Heuer watch, when I received the watch, there was not any protect film, and there are a lot of scratches on the watch strap. I contacted with the customer service, they agreed to replace a brand-new one for me. When I received the watch, there are some disheveled blue protect film on the watch strap (however the retail one has transparent protect film), also there should be protect film behind the watch case, however, it was missing.
Moreover, it seems like that they just replace the watch strap for me, and they send me back the old watch, even the packing box for the watch was the same as old one, because the scratches inside the box is exactly the same as the old one. I am doubting that they don't even have new watch in stock for sale, more likely refurbishment or exhibition old watch for sale. At least it is very possible according to my experience. I didn't have time to send back it again so I kept it. However, I am really unsatisfied with this buying experience, since I spent more than $ 1500 for this! I think I won't buy any watches from this website anymore!"
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watchmaxx from Watchmaxx.com has responded
Posted Jan-31-2017"We apologize if a customer of ours is not 100% satisfied. All our watches are brand new with box and papers and never worn, The blue plastic protector is how the manufacturer sends it. The customer complained that the first band had some minor scratches so we replaced it. Our company motto is we wont stop until our customers are 100% satisfied."
5/5
2017-01-19
Nice watch!
"delivered quickly and exactly as described, needed a little help with the set up and they were courteous and quick to resolve"
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5/5
2017-01-18
Quick and Efficient
"My order was processed very quickly. I received my watch 4 working days later in Canada.
I toook that long because of Customs. The watch is a real genuine Panerai. I love it.
Not Watchmaxx problem, but its very expensive because of canadian exchange rate and custom fees.
Thank you"
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5/5
2017-01-12
Great Site
"Great price, perfect watch, fast delivery. Really delighted."
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5/5
2016-12-30
Outstanding Experience Start to Finish!
"Exactly the watch I wanted and at a great price.
MSP"
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5/5
2016-12-29
Great customer service (Ben)
"Very quick international shipping. Manufacturer responsible defect meant having to return to Watchmaxx. Ben was quick to get in touch even called me in U.K. to talk through issue therefore it was easy to rectify and proceed quickly to replace product. Very reassuring customer service from Ben. Much appreciated +++++++"
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5/5
2016-12-20
Great Watch and Great buy From Watchmaxx
"Very Great watch above my expectations, Watchmaxx as promised shipped it within three days.
I didn't like USPS shipping, i have expected it will be shipped with high priority, the shipping took more than 11 days."
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5/5
2016-12-18
Good price and fast delivery
"Love my new watch. Found exactly what I wanted at a good price on WatchMaxx. Super fast delivery. Very happy."
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About Watchmaxx.com
WatchMaxx.com is a family owned business with over 20 years of experience selling fine watches, and has been selling investment-quality timepieces online since 2004. Today, WatchMaxx.com is among the leading online retailers of luxury watches.
Retailer Information
Contact:
Monday - Thursday 10:00 AM to 6:00 PM, Friday 10:00 AM to 1:30 PM
(877) 928-2469
customercare@watchmaxx.com
Watchmaxx.com
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Watchmaxx.com is ranked #115 in shopping
Watchmaxx.com is ranked #64 in apparel
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watchmaxx from Watchmaxx.com has responded
Posted Mar-21-2017