Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
"The sales people were very knowledgeable and courteous. I was looking for a phone holder and they had samples on display which you could examine and test your phone to make sure it fit in the device."
"I go to this cycle gear specifically because of Christy. She is one of the most helpful and kind people I’ve ever met in any type of service position. She is well versed in all that is motorcycles and always has an answer for any questions I may have."
"I was in the market for a full face helmet. I don’t have a bike yet but I do participate in go kart racing where it’s mandatory to wear a DOT approves helmet. I found this store online and went in-store to make a purchase and pick up my helmet so I didn’t have to wait. The associate that was there was promptly greeted me as I entered the store, asked me how he could assist me, and made me aware of the current sales on helmets. He also walked me through helmet fitment and the different helmet options and even suggested some helmet cleaner which I initially didn’t plan on buying but because of the great customer service and the cost of the cleaner I went ahead and bought it. Hands down when I do get a street bike or even for anything related to motor sports period I will be back for future purchases. A++ experience"
"I always go to this loction because of the people- they care. Excellent value as well. Of course i competitively shop; consistently you guys have the same prices as amazon or better- 5 stars all day."
"The weather in Northern Virginia had turned quite chilly and I was in need of some gear to ensure I could continue to ride. With the courteous assistance of a young employee at the store, I quickly found exactly what I needed at a reasonable price. The gear has proven very good on subsequent rides."
"Knowledgeable help to finding the best fitting gear for the right application. They didn't push me to buy but rather pushed me to be successful in buying the right gear."
"I was shopping for a jacket and gloves, but had not selected anything. Brian, the salesperson was very helpful by explaining the jacket features and differences between jackets. I was able to select a jacket and gloves in the store, and was very pleased."
Click for info on curbside pickup available at cycle gear stores & how we re working to ensure a safe shopping experience. Swing by the springfield cycle gear for expert advice & to try on gear. Shop 100k products with the freedom to shop at home & ship to store or vice versa.