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Cycle Gear, Springfield, VA
Cycle Gear, Springfield, VA Elite Status
Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
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This merchant has not had any reviews over the last Six Months
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5/5
2020-09-13
"Great fast, efficient, courteous, and professional service."

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5/5
2020-09-12
Recent store visit
"I always have a great experience when shopping at Cycle Gear. The Staff is always willing to help and make sure you find what you need or help and getting your needs met."

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5/5
Updated on: 2020-08-30
Adventure Boot Purchase
"I spoke with the manager of the store about a MSF Ridercoach discount. She said come in the next day and she would set it up. I did and it was a pleasant experience and only took a few minutes. Thankyou Cycle Gear for the discount and supporting the military and veterans."

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5/5
2020-08-18
Two thumbs up
"Very friendly and extremely helpful."

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5/5
2020-08-10
Great customer service
"Fantastic, no hassle experience. Highly recommend!"
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1/5
2020-07-30
Not very welcoming
"I'm a local CCS and ASRA roadracer. I was testing race bike I decided to stop by Cycle Gear to pick up some spark plugs for an upcoming race. I have no kickstand on the advice so I've decided to park on the sidewalk up against the wall leaving the sidewalk clear impossible. An employee met me angrily I told me that I had to get off the sidewalk that I couldn't come in. Meanwhile the other side of the sidewalk had handicap access was completely blocked by inventory for Cycle Gear. I told this female employee that I had called ahead for spark plugs I'd be inside 5 minutes tops. She told me to wait outside while she went and checked. I waited a few minutes then went inside anyway because it was hot and I didn't want to have to go all the way up to Laurel Cycle Gear. I did get the spark plugs but this employee **** had an attitude from the first second I pulled up. And continues to have an attitude while I was purchasing items in the store."

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5/5
2020-07-12
Good info, fast shipping!
"Got my gear here, at a good price. Shipped the same day and received a couple days later. I do recommend!"

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5/5
Updated on: 2020-07-02
Good selection. Very helpful
"Great experience. Went to get helmet for my wife. A little like shoes. Tried on a million. They were patient and very helpful. Got what wer needed, no hassles. Thanks!"

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5/5
Updated on: 2020-06-18
Store is great
"The staff is great and they are extremely helpful. The store is well stocked and in a good location."

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5/5
2020-06-13
Always exceptional service
"Thank you for consistency in your service."

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5/5
2020-06-08
"Good service will can back"

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5/5
Updated on: 2020-05-28
Great service and knowledgeable staff.
"I was greeted when walked in and assisted when I had a question."

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5/5
Updated on: 2020-05-12
Our new "Go To" place Cycle Gear
"We have been to this Springfield location a handful of times now, and it has always been a good experience. No matter what sales person we have interacted with, they have always been knowledgable, helpful and accommodating to our needs. The only issue if I had to say is that we have had to return items due to improper fit and the system always seems to be down. They have to call in to get it taken care of which requires additional time. However, that is no fault of the store that I am aware of and I don't really ding them on that."

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5/5
2020-05-10
Nice service!
"Customer service was fast and knowledgeable."

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5/5
2020-03-21
Yyep
"But I really don't want to..."

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16 - 30 of 153 reviews

About Cycle Gear, Springfield, VA

Click for info on curbside pickup available at cycle gear stores & how we re working to ensure a safe shopping experience. Swing by the springfield cycle gear for expert advice & to try on gear. Shop 100k products with the freedom to shop at home & ship to store or vice versa.

Retailer Information

Address:
7000 Spring Garden Dr Springfield, VA US
22150
Contact:
Mon-Thu: 10:00 AM -7:00 PM , Fri:10:00 AM-8:00 PM, Sat:9:00 AM-6:00 PM, Sun:10:00 AM-5:00 PM
(703) 940-0958

Cycle Gear, Springfield, VA

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Cycle Gear, Springfield, VA is ranked #105 in sports

Cycle Gear, Springfield, VA is ranked #83 in individual sports