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/ 5 (0 reviews) average score over the past This merchant has not had any reviews over the last Six Months
Six Months
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Neutral: 0
Negative: 0
Customer Reviews | Filter Reviews
1/5
2005-11-17
"This site is a scam. They "accidentally" made a mistake in their pricing database where all prices were messed up. I have made two orders while the prices were "incorrect", they charged my credit card within a day, then sent me a cancellation e-mail saying that they will post the credit in 3-5 days. It is 2 weeks since that now and there is still no credit on my account. Their phone number is not functional, the only way to reach them is through e-mail but they do not reply to them. Not to mention that in most states charging of the credit card constitutes the final sale and they cannot cancel the order after that. I am not going to sue them just because of the hassle, and will have to dispute the credit card charges with my CC company."
Detailed Ratings
Overall quality of the company
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
1/5
2005-11-07
"THey cancelled my order,but the also charged my credit card and after 10 days still have yet to refund my money..No replies to email's or phone calls.
BEWARE"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Making decisions on their own
Being knowledgeable
Being easy to reach
Resolving problems
Being trustworthy
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Overall web site
Web site reliability
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