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4.85 / 5 (67 reviews) average score over the past This merchant had 95.52% positive reviews over the last Six Months
Six Months
Positive: 64
Neutral: 1
Negative: 2
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5/5
2025-02-10
Easy-Peasy and Fast
"I filled out the online form, got my quote, cleaned off my MacMini, packaged and shipped it to SYM, and within a week had an email confirming the unit was good to go, and the amount quoted was deposited in my Paypal account. Easy-peasy. And... they pay more than Apple's buy back or trade-in value."
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5/5
2025-02-10
Painless
"I purchased equipment and parts from OWC and was always extremely satisfied. This was the first time I used SYM. The interaction was quick and hassle-free. The refund quote was significantly higher than the other two services I looked at."
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OWC-Celeste from SellYourMac has responded
Posted Feb-10-2025Thank you for sharing your experience! We're so happy to hear that your first interaction with SYM was quick and hassle-free. It’s great that our refund quote stood out to you, and we're thrilled to know you were satisfied with your experience. We appreciate your trust and look forward to serving you again in the future!
5/5
2025-02-10
Selling my iMac.
"This quick and easy. I got a fair quote and fast service. With in three days of them checking out my computer I had money in my account. Great communications thank you"
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OWC-Celeste from SellYourMac has responded
Posted Feb-10-2025Thank you for your wonderful review! We're so glad to hear that selling your iMac was quick, easy, and hassle-free. It’s great to know you received a fair quote and fast service. We truly appreciate your kind words about our communication, and we’re happy we could make the process smooth for you. If you need anything else in the future, don’t hesitate to reach out!
5/5
2025-02-10
Easy and Fast!
"I was shocked at how quick and easy the process was."
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OWC-Celeste from SellYourMac has responded
Posted Feb-10-2025Thank you for the awesome feedback! We're so glad to hear that you found the process quick and easy. We strive to make everything as smooth as possible, and it’s great to know we met your expectations. We appreciate your support and look forward to serving you again soon!
5/5
2025-02-10
Mac Book sale
"Excellent customer experience. Within two weeks I had the money in the bank!"
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OWCAmanda from SellYourMac has responded
Posted Feb-10-2025Thank you for the feedback. We are glad to hear that you had an excellent customer experience working with our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
https://eshop.macsales.com/Service/
5/5
2025-02-02
Easy and fast.
"Appreciated the quick service and updates via email through the process. No surprises, money deposited as expected."
OWCAmanda from SellYourMac has responded
Posted Feb-03-2025Thank you for the feedback. We are glad to hear that you received quick service from our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
https://eshop.macsales.com/Service/
5/5
Updated on: 2025-01-30
Good and easy transaction for the first time
"Overall very easy and good experience. Good communication through out the process and the review period did not take long at all."
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OWC_Michael from SellYourMac has responded
Posted Jan-30-2025Thank you for your review! We’re so glad to hear that your experience was easy and positive, and that the communication was smooth throughout. We always aim to make the process as efficient as possible, and it’s great to know we succeeded. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
https://eshop.macsales.com/Service/
5/5
2025-01-25
Excellent experience
"The entire process is quick and convenient. You get an update via email at each step of the resale process (i.e., product in the hands of the shipper, product received, product data has been wiped, product being evaluated, etc.). It took no more than 2 days after they received the computer to wipe the data, assess the condition, and issue payment. It could not have been a better experience. Many thanks!"
OWC_Michael from SellYourMac has responded
Posted Jan-27-2025Thank you so much for sharing your experience! We’re thrilled to hear that the process was quick, convenient, and seamless for you. It’s our goal to keep you informed every step of the way, and we’re so glad to know you appreciated the updates. We truly value your feedback and are glad we could make the process as smooth as possible. Thanks again for choosing us, and we hope to work with you again in the future! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
https://eshop.macsales.com/Service/
5/5
2025-01-18
great experience
"I had a great experience and highly recommend trading in your products with SYM."
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OWCAmanda from SellYourMac has responded
Posted Jan-20-2025Thank you for the feedback. We are happy to hear that you had a great experience working with our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
https://eshop.macsales.com/Service/
5/5
2025-01-11
Excellent buying and selling experience with 27" 7 year-old iMac
"About a year ago my trusty 27" Intel iMac was giving me more and more trouble. I didn't want a 24" machine, and saw a used one, slightly newer model than mine, on sale at SellYourMac for about $1,000., and decided to buy it as an interim machine. It was in "new" condition and worked perfectly. I wiped the disk on my old one and gave it away---it seemed okay after the wipe. The replacement was even better and did my quite well for the next year. But when the new M4 Mini came out, I decided it was time to upgrade. I tried to sell the iMac locally, but even at $200 it had no takers among my acquaintances, so I asked if SellYourMac would buy it back. And indeed they did, paying me $395, and paying shipping themselves! I did have to spend $65 for a shipping box from OWC, but this was well worth it. During the process, SellYourMac was always very prompt to answer any questions and to advise me about packing, etc. Very satisfied indeed. I might add that the M4 mini, along with a Studio Display on a Vesa mount, is a dream. (But it was expensive.)"
OWCAmanda from SellYourMac has responded
Posted Jan-13-2025Thank you for the wonderful feedback. We are glad to hear that our partners at SYM were great to work with and sell your used Mac computer. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
https://eshop.macsales.com/Service/
5/5
2025-01-10
Offered me a good deal and fulfilled each part of it
"Very easy to get a quote, very competitive quote, easy communication and paid me faster than i expected. I considered selling it myself online but to get a bit less money and work with such a smooth and safe process is a no brainer."
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OWCAmanda from SellYourMac has responded
Posted Jan-10-2025Thank you for the feedback. We are glad to hear that it was easy for you to sell your old Mac computer to our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
https://eshop.macsales.com/Service/
5/5
2025-01-10
Excellent
"Excellent service. Easy to use."
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OWC-Celeste from SellYourMac has responded
Posted Jan-10-2025Thank you so much for taking the time to provide your feedback. It brings us joy to learn about your positive OWC experience, and we value your feedback immensely. Don't hesitate to contact us with further questions, comments, or concerns.
https://eshop.macsales.com/Service/
https://eshop.macsales.com/Service/
5/5
2025-01-03
Great Experience
"Customer service was very helpful and made the entire process so easy and simple. Thank you"
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OWC-Celeste from SellYourMac has responded
Posted Jan-03-2025Thank you for your kind words! We're thrilled to hear that our customer service team was able to make your experience smooth and straightforward. Your satisfaction is our priority, and we appreciate you taking the time to share your feedback!
5/5
2024-12-19
Excellent in every way!
"SYM offered the best price, with free shipping that even included a box for my item. Communication was frequent throughout the process and payment was prompt. I'm very glad that I found SYM."
OWCAmanda from SellYourMac has responded
Posted Dec-19-2024Thank you for the feedback. We are glad to hear that you had a great experience with our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
https://eshop.macsales.com/Service/
1/5
2024-12-17
Worse out of all places I tried
"Takes forever. Even if you accept the offer, it takes more days for the funds to hit your account. Other places get it done in 2-3 days. I went on a 5 day vacation and I came back and still waited more.
I even showed them an offer of other places offering more. They said they will research it and get back to me. They never got back to me. Poor service."
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OWCAmanda from SellYourMac has responded
Posted Dec-17-2024Thank you for the feedback. We are sorry to hear that you did not receive the experience that we hope for all of our customers. We will pass along the feedback regarding our trade-in program. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
https://eshop.macsales.com/Service/
16 - 30 of 4560 reviews
Retailer Information
Address:
11101 Kenwood Road Blue Ash, OH US45242
Contact:
10am-5pm Monday-Friday
513-965-1144
social@macsales.com
SellYourMac
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Category Rank
SellYourMac is ranked #42 in computers & electronics
SellYourMac is ranked #3 in software
OWC-Celeste from SellYourMac has responded
Posted Feb-10-2025