"Same bad experience as many others on here. I have had to send the same camera back 3 times for problems with the female ethernet port, and have easily paid for the camera twice in shipping costs to send it back. Tech support is rude and unhelpful, they just want to get you off the phone. This company does not care about their customers at all. They try to lure you with low prices, and then offer no support. Will never buy from them again. Save yourself the headache and go elsewhere."