- STORE REVIEWS
- PRODUCT REVIEWS
2015-07-28
1/5
"After decades as a customer of Silkies hosiery I tried to cancel future orders in April 2015 due to retirement. I received another order on June 15 and returned them 6/16/15; noting on the packaging that I had canceled the account. I got a late billing on July 18, 2015 for the returned order. I wrote and emailed customer service about this on 7/18 and called today (7/28). Customer service claims to have not received the returned order and was very uncooperative. They wanted me to keep waiting and wouldn't cancel the account to stop future shipments. I ended up paying the $26 for the returned order just to be rid of them and canceled the account again. Who knows if more orders will arrive. I feel very disrespected after being such a long term customer."
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