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Merchant Member
2020-06-19
1/5
Lack of communication & under qualified staff
"Since my child entered the Preschool class there has consistently been a lack of communication. There have been many occasions where I have picked my child up with bumps, scratches, busted lips with no incident reports. When asked what happened staff either did not know or provided inaccurate information on the incident form. One incident report I received when stated my child tripped over their shoestrings, however, thr shoes did not have strings. I brought this to the attention of the director and nothing was done. Also the daycare never communicated with me about how my child's day was until my child did something that was considered "unsafe" I would not get an update on Brightwheel and could not address the behavior due to the lack of communication from the teacher There have also been several occasions where all the kids were in the Toddler 1 classroom with one teacher and no other teachers in the building, which was typically in the morning. Due to the lack of communication from the teacher. The daycare lacks communication, supervision and highly trained staff. The teacher in the preschool internalized the behaviors of the children and often expressed difficulty with working with my child as well as compared my child to other children in the classroom. I would not recommend this daycare to anyone."
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LearningCareGroupCL from Childtime - 135 South 312th Street has responded
Posted Jun-23-2020