- STORE REVIEWS
- PRODUCT REVIEWS
2012-12-14
1/5
"Ughhhh. I will never order from them again. I wish I read the reviews before I did order. Took 3 weeks to get my "priority" shipment and even then it didn't include all that I ordered. Happy Birthday, honey, here's your empty box. Had I known they were sold out, I would have ordered elsewhere.
I even called them the day before the postmark & never heard back. So I called today & they offered no apology, no hint of when the item might be in stock, and no explanation as to why it took then 2 weeks to even stuff the toy they did have into the box. I can understand a laid back attitude cause they're from Hawaii, but how about some simple customer care.
Clearly they're out of toys, and give customers no joy... time to change the name guys! I wish I could give them zero stars!"
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