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2020-11-06
1/5
Horrid customer service
"We ordered a special order sectional, ottoman, and chair July 3rd and were told it would be 6-7 weeks to receive. After 14 weeks, we finally got our sectional and ottoman...but no chair. Today it has been 18 weeks since our order was placed and was told that the chair is missing and needs to be reordered. I was told that they would give me a credit of $100 bringing the price down to $850 for the chair and it would be ELEVEN TO TWELVE WEEKS to receive it. No thank you! I'm disgusted at how poorly ran this business is. Hot garbage!!!"
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